Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Camilla Jones

Indianapolis,United States

Summary

Experienced Assistant Store Manager of Operations confidently leading teams for many years. Highly motivated leader responding to rapidly changing demands and opportunities with ease. Flexible manager with strong mathematical and cognitive skills encompassing utmost level of ethics and integrity.

Accomplished at building an atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Manager of Operations

Outback Steakhouse
10.2012 - Current
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
  • Identified and resolved unauthorized, unsafe, or ineffective practices.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
  • Ensured compliance with industry regulations, maintaining a safe working environment for staff members.
  • Streamlined operational processes by implementing efficient workflow management strategies.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

GED -

Ivy Tech Community College of Indiana
Indianapolis, IN

Skills

  • Logistics Management
  • Cross-functional coordination
  • Decision-Making
  • Customer Service
  • Staff Management
  • Team Leadership
  • Operations Management
  • Strategic Planning
  • Goal Setting

Certification

Serve Safe Certified, Food safety Certified and hold a liquor license.

Timeline

Manager of Operations

Outback Steakhouse
10.2012 - Current

GED -

Ivy Tech Community College of Indiana

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Camilla Jones