Camilla (Milo) Howell
New Orleans,LA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Barista
PJ's Coffee House
08.2021 - 05.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
- Used POS system to accurately enter orders and process payments.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Lifegaurd
YMCA
03.2021 - 08.2021
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
- Monitored assigned areas for unsafe activity and took corrective actions.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Janitor
Slaughter Charter High School
10.2020 - 05.2021
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Checked in and stocked inventory throughout facility.
Education
High School Diploma -
Zachary High School
Zachary, LA05.2023
Skills
- Reading Comprehension
- Opening and Closing Coordination
- Cross-Sell Menu Items
- POS System Operations
- Time Management
- Adaptive and Creative
- Billing and Payment Processing
- Food Preparation and Safety
- Daily Cash Management
- Menu Memorization
- Adaptable and Flexible
Timeline
Barista
PJ's Coffee House
08.2021 - 05.2023
Lifegaurd
YMCA
03.2021 - 08.2021
Janitor
Slaughter Charter High School
10.2020 - 05.2021
High School Diploma -
Zachary High School
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