Summary
Overview
Work History
Education
Skills
Timeline
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Camille Aker

Hoodsport,WA

Summary

Dedicated service and business leader with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Proven history to develop and implement business management initiatives. Creates business strategies, allocates resources, finds ways to increase productivity and assesses employee performance. Bridges communication between partners, field managers and associates with strong business acumen and managerial abilities.

Overview

9
9
years of professional experience

Work History

Field Business Leader

ULTA Beauty
04.2020 - Current
  • Supporting two districts by building strong collaborative relationships with district managers and field business partners through positive attitude and attentive response.
  • Was one in four Field Business Leaders to support two districts in new company strategy. Shared learnings, challenges and successes with other peers that obtained a second district at end of this year to help set them up for success.
  • Demonstrates knowledge of company mission and values and mentored business partners in reaching Services objectives aligned with company core values.
  • Assisted district managers with new hire processing and existing training programs.
  • Molded team and embraced change to adapt within dynamic market while modeling exceptional guest service and showing direct links between revenue growth and customer loyalty.
  • Drove year over year volume growth within both markets in services. Drove service volume growth over 2019 in one market by over $340k,
  • Coached Field Managers, assessing strengths and weaknesses to develop plans for improvement and optimize sales performance through company coaching methodology.
  • Adapted quickly to new challenges in market segment, communicating with team members to identify obstacles and implement strategic plans of attack.
  • Exceeded revenue and profitability goals, leading team through proven coaching and motivational techniques.
  • Translated corporate strategy into actionable plans, encouraging team accountable through tools and best practices for services sales growth, training, and retention.
  • Took on an additional district in September 2022 to support a total of 28 stores within the Seattle Large Market.

General Manager

Ulta Salon And Cosmetics
09.2015 - 04.2020
  • Opened, staffed and trained new store in 2015.
  • Developed and built the number one volume salon in the Pacific Northwest region.
  • Hired and mentored three $100K designers. Built a salon team of over 12 stylists of all titles.
  • Supported multiple new store openings by being a problem solver for new teams between soft opening and grand opening.
  • Spent 6 weeks helping to open the Hawaii Market.
  • Acted as a point person for multiple locations that were without General Managers for extended periods of time.
  • Assisted District Manager as a subject matter expert in driving operational excellence throughout the market including supporting audits and inventories.
  • Ran a high volume store with an improved year over year shrink result resulting in a .84% shrink in my final year in role.

Director of Operations - Gene Juarez Academy

Gene Juarez Salons & Spas
  • Defined, implemented and revised operational policies and guidelines, resulting in the Academy's first profitable year.
  • Monitored and inspected Financial Aid applications and payouts for students.
  • Achieved team goals through formalized training plans, coaching and performance management. Implemented new curriculum from known training industry leader.
  • Oversaw recruiting, retention and placement of students.
  • Directed management meetings to enhance collaboration and maintain culture based on trust and group problem-solving.
  • Facilitated training for all salon managers on Stephen Covey's "The 7 Habits of Highly Effective People".
  • Managed, trained and motivated instructors to continuously improve knowledge and abilities in teaching field.
  • Created a new company program that enabled instructors to update their professional dress code while paying for it in increments through the payroll system.
  • Worked directly with senior management, owners and HR department to brainstorm, discuss strategy and mitigate personnel issues.

CAM Auto Brokers

Self-employed
  • Built dealer loyalty and retention by delivering excellent experiences in both sales and purchasing.
  • Maintained up-to-date knowledge of inventory values depending on type and region including accurate State of Washington licensing in an ever changing market.
  • Developed creative and successful strategies for aged preowned vehicle sales between dealers through honesty, transparency and collaboration.
  • Sold and purchased inventory for multiple dealers at several regional auctions.
  • Assisted Wholesale businesses convert to Retail Dealerships by setting up vendor partnerships, banking relationships and secondary financing.
  • Assisted new dealerships with inventory software and advertising best practices.

Education

General Studies

Green River Community College
Auburn, WA

Skills

  • Strategic and Timely Decision-Making
  • Growth Mindset
  • Ability to Overcome Barriers to Execution
  • Increasing Occupancy
  • Complex Problem Solving
  • Business Partnerships
  • Collaborative Environments
  • Employee Engagement

Timeline

Field Business Leader

ULTA Beauty
04.2020 - Current

General Manager

Ulta Salon And Cosmetics
09.2015 - 04.2020

Director of Operations - Gene Juarez Academy

Gene Juarez Salons & Spas

CAM Auto Brokers

Self-employed

General Studies

Green River Community College

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Camille Aker