CAMILLE ALLEN
Department of Children and Family Services
Miami Gardens,USA
11
years of professional experience
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Field Support Analyst
2 Years 8 Months- Provide support to the CPI team to decrease workload burn out while they are in the field.
- Provided technical support to Program Administrators, Supervisors, and investigators on new software and protocols.
- Analyzed confidential records from multiple entities that are beneficial for the outcome of an investigation.
- Facilitate small training sessions on performance, professionalism, and interviewing skills.
- Request confidential documents such as EMS, police reports, Medical Examiner report, and hospital records while adhering to the HIPAA law.
- Led training sessions for staff on new technologies, fostering a culture of continuous learning and adaptation.
- Reduced downtime for the CPIs by providing timely on-site support to address implementations found in an investigation.
- Solve QA concerns that arise from cases that meet the threshold criteria for present or impending danger.
- Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
Senior Child Protective Investigator
1 Year 11 Months- Conducting child investigations in calm and hostile environment
- Communicate complex policies in plain words so families can understand legal procedures.
- Make executive choices when facing difficult challenges, fast and safely.
- Minimize abuse/neglect by sheltering children from perpetrators.
- Conducted drug tests for individuals to evaluate concerns regarding their ability to parent.
- Interview collateral resources to give better insight on the family dynamic.
- Work with other entities to bring justice to the alleged perpetrator.
- Mentor and guide new investigator within the child welfare department.
Examiner
5 Years 5 Months- Issue DLs and IDs to individuals who have the required documentation.
- Developed cost-effective software program to streamline credential issuance process.
- Conducted weekly audits on daily materials used in the department.
- Analyzed data discrepancies in motor vehicle records to ensure accuracy and integrity of information.
- Assisted in training new examiners on procedures, enhancing team efficiency and knowledge sharing.
- Monitored students during tests and explained test processes to students.
- Served as a subject matter expert on specific industries or types of applications, guiding colleagues in their evaluations when needed.
- Communicated with customers to resolve common title issues.
Protection Officer
9 Months- Patrol industrial and commercial premises.
- Documented daily activities and irregularities to maintain clear communication and accountability.
- Conducted regular patrols to identify and mitigate potential security threats.
- Monitored and enforced security protocols to ensure safety of personnel and property.
- Served as a armed guard to deter theft and crime from occurring on the premises.
- Provided excellent customer service as an approachable security presence for employees, guests, and clients.
- Prevented thefts and property damage through proactive surveillance and immediate intervention when necessary.
Education
Master of Science - Management
- Specialization in Justice Administration
- Bachelor of Art in Criminal Justice/ Minor in Sociology
- Certificate in Homeland Security & Tourism
- 3.5 GPA
Skills
Customer service excellence
Multitasking.
Communicate effectively and professionally
Cultural competency
Time management and organize
Certificated Childcare investigator
Knowledgeable in Human trafficking
Knowledgeable on Domestic violence Awareness
CPR certificated
ACTIVITIES/VOLUNTARY
Baynanza Clean-Up:Biscayne Bay, Child Abuse Awareness Campaign, Donate Life Campaign, Homeless care package, DCF: Back-to- school drive, Night supervision for children/teens awarded custody of the State.
Timeline
Field Support Analyst
Department of Children and Family Services
12.2023 - CurrentRead More
Senior Child Protective Investigator
Department Of Children & Families
01.2022 - 12.2023Read More
Examiner
Department of Highway Safety & Motor Vehicles
08.2016 - 01.2022Read More
Protection Officer
G4S Secure Solutions USA
10.2015 - 07.2016Read More
St. Thomas University
Master of Science from Management
Read More