Self-motivated, organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. With the ability to perform effectively in independent or team environments.
Effective communicator with the ability to listen and quickly evaluate a situation and set effective priorities and implement decisions to achieve immediate and long-term goals.
Overview
16
16
years of professional experience
Work History
Administrative Assistant I
Virtua Health System
12.2011 - Current
Facilitate the daily operation of the office as a whole.
Reconcile the daily and monthly accounts for upper management.
Deliver excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Enhance office efficiency by streamlining administrative processes and implementing organizational systems.
Boost team productivity by managing communication channels and ensuring timely responses to inquiries.
Ensure accurate record-keeping with diligent data entry and database management for vital company information.
Medical Receptionist
U.S. HealthWorks Medical Group
11.2007 - 12.2011
Served as a liaison between patients, insurance companies and medical support staff.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.