Summary
Overview
Work History
Education
Skills
Timeline
Camille Boone

Camille Boone

Newport News,Virginia

Summary

Highly skilled administrator with extensive expertise in data cleansing and ensuring data accuracy. Demonstrates strong skills in file management, technical support, and office administration, contributing to seamless operations and high customer satisfaction. Known for innovative problem-solving and a commitment to enhancing operational efficiency through meticulous attention to detail.

Overview

16
16
years of professional experience

Work History

Bill of Materials Administrator/ Tech Illustrator

Liebherr Mining Equipment-Contract
05.2024 - 01.2025
  • Manage spare parts documentation, ensuring accuracy and updates for field modifications.
  • Collaborate with engineers to align BoM changes with publication standards.
  • Facilitate supplier interactions to secure necessary spare parts data.
  • Integrate supplier drawings into internal systems for seamless access.
  • Coordinate with illustrators to update visuals based on technical changes.
  • Meticulously review supplier drawings and models, ensuring precise documentation sharing.
  • Streamline ERP system maintenance for spare parts, resolving discrepancies and enhancing data accuracy to support efficient operations.
  • Address affiliate and customer inquiries regarding spare parts and illustrations, providing prompt solutions and maintaining high satisfaction levels.
  • Lay out and draws illustrations for reproduction in reference works, brochures and technical manuals dealing with assemblies, installation, operation, maintenance, spare parts and the repair of components, tools and equipment.
  • Knowledge of drafting tools or Computer-Assisted Design (CAD) or drafting equipment, 3D illustration using Adobe Illustrator, IsoDraw, and Photoshop software.

Administrative Technician

Newport News Dept of Human Services
02.2023 - 02.2024
  • Provide excellent customer service to citizens and community partners by serving as point of contact for the unit and providing reception services at entry points throughout the department.
  • Worked as part of a professional team to provide administrative assistance as needed related to assigned Human Services program area.
  • Manage a personal telephone system; responded to routine inquiries from the public, other departments, and outside agencies.
  • Log and distribute facsimile communications sent to the department.
  • Perform a variety of technical, administrative, and clerical duties, including scanning confidential documents provided by customers
  • Manage complex communication systems, processed applications for government programs, and maintained confidential records, ensuring efficient departmental operations.
  • Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
  • Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.

Deck Electrician/Tool Room Attendant

Newport News Shipbuilding
07.2020 - 07.2022
  • Read and interpret shipboard electrical schematics for precise installations.
  • Independently executed electrical tasks, ensuring high-quality standards.
  • Utilized electrical meters and tools to enhance operational efficiency.
  • Managed tool inventory, ensuring availability and proper calibration.
  • Installed and terminated cables, contributing to seamless system integration.
  • Meticulously managed tool inventory, implementing a streamlined tracking system that enhanced accountability and reduced equipment loss.
  • Conducted routine calibration checks on precision instruments to ensure their accuracy and reliability in use cases across various projects.

Sales Associate

Converse Inc
06.2017 - 03.2020
  • Greeted and assisted customers, enhancing shopping experience and satisfaction.
  • Managed cash register operations, ensuring accurate transactions and daily reconciliation.
  • Organized merchandise deliveries, maintaining an efficient and safe stockroom.
  • Conducted inventory audits, ensuring optimal stock levels and reducing discrepancies.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

HR Assistant-contract

TPMG Administration
10.2015 - 05.2016
  • Managed comprehensive HR tasks: employee support, benefits updates, payroll processing, interview scheduling, onboarding, and maintaining critical documentation.
  • Streamlined HR processes, ensuring timely updates of employee records, licenses, and certifications, contributing to improved compliance and operational efficiency.
  • Provided essential administrative support, handling diverse office duties including file management, communication tasks, and serving as first point of contact.
  • Supported employee needs, ensuring efficient HR operations.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
  • Managed confidential employee records, safeguarding personal and professional information.

Office Assistant

Garris Group Family Services
09.2013 - 09.2015
  • Supported office staff, enhancing efficiency through meticulous data entry and HR chart audits.
  • Managed billing processes and documentation, ensuring accuracy and timely submissions.
  • Facilitated client communication, improving service quality with regular assurance calls.
  • Coordinated office logistics, maintaining inventory and scheduling equipment repairs.
  • Assisted in recruitment, contributing to effective staffing solutions.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.

Technical Advisor

TRG Customer Solutions
11.2008 - 01.2012
  • Provided technical support for many popular Apple products, including iPhone, iPad, MacBook, iMac, and more, troubleshooting issues, and answering questions about Apple products and services.
  • Delivered a positive and helpful customer experience through phone, chat, demonstrating a deep understanding of Apple hardware and software.
  • Scheduled appointments for retail locations.
  • Facilitated repairs or replacements for damaged products.
  • Reduced downtime and improved productivity with proactive troubleshooting and timely resolution of technical issues.
  • Served as primary point of contact for triaging technical issues.

Education

Diploma -

Hampton High School, Hampton, VA

Bachelors Of Science - Information Technology

University of Phoenix-currently Enrolled, Tempe, AZ

Associate Of Applied Science - Business Administration

American InterContinental University, Schaumburg, IL

Skills

  • Data entry
  • Recordkeeping and file management
  • MS office
  • Documentation and reporting
  • Data confidentiality
  • Document management
  • Scheduling
  • New hire onboarding
  • Supplies ordering
  • Technical support
  • Technical documentation
  • Inventory control
  • Filing system organization
  • Calendar management

Timeline

Bill of Materials Administrator/ Tech Illustrator - Liebherr Mining Equipment-Contract
05.2024 - 01.2025
Administrative Technician - Newport News Dept of Human Services
02.2023 - 02.2024
Deck Electrician/Tool Room Attendant - Newport News Shipbuilding
07.2020 - 07.2022
Sales Associate - Converse Inc
06.2017 - 03.2020
HR Assistant-contract - TPMG Administration
10.2015 - 05.2016
Office Assistant - Garris Group Family Services
09.2013 - 09.2015
Technical Advisor - TRG Customer Solutions
11.2008 - 01.2012
Hampton High School - Diploma,
University of Phoenix-currently Enrolled - Bachelors Of Science , Information Technology
American InterContinental University - Associate Of Applied Science, Business Administration
Camille Boone