Camille Boone

Work History

Bill of Materials Administrator/ Tech Illustrator

Liebherr Mining Equipment-Contract

05.2024 - 01.2025

Manage spare parts documentation, ensuring accuracy and updates for field modifications.
Collaborate with engineers to align BoM changes with publication standards.
Facilitate supplier interactions to secure necessary spare parts data.
Integrate supplier drawings into internal systems for seamless access.
Coordinate with illustrators to update visuals based on technical changes.
Meticulously review supplier drawings and models, ensuring precise documentation sharing.
Streamline ERP system maintenance for spare parts, resolving discrepancies and enhancing data accuracy to support efficient operations.
Address affiliate and customer inquiries regarding spare parts and illustrations, providing prompt solutions and maintaining high satisfaction levels.
Lay out and draws illustrations for reproduction in reference works, brochures and technical manuals dealing with assemblies, installation, operation, maintenance, spare parts and the repair of components, tools and equipment.
Knowledge of drafting tools or Computer-Assisted Design (CAD) or drafting equipment, 3D illustration using Adobe Illustrator, IsoDraw, and Photoshop software.

Administrative Technician

Newport News Dept of Human Services

02.2023 - 02.2024

Provide excellent customer service to citizens and community partners by serving as point of contact for the unit and providing reception services at entry points throughout the department.
Worked as part of a professional team to provide administrative assistance as needed related to assigned Human Services program area.
Manage a personal telephone system; responded to routine inquiries from the public, other departments, and outside agencies.
Log and distribute facsimile communications sent to the department.
Perform a variety of technical, administrative, and clerical duties, including scanning confidential documents provided by customers
Manage complex communication systems, processed applications for government programs, and maintained confidential records, ensuring efficient departmental operations.
Reduced errors in data entry tasks, ensuring accuracy and consistency across all records.
Provided excellent customer service through prompt response to inquiries, fostering strong client relationships.

Deck Electrician/Tool Room Attendant

Newport News Shipbuilding

07.2020 - 07.2022

Read and interpret shipboard electrical schematics for precise installations.
Independently executed electrical tasks, ensuring high-quality standards.
Utilized electrical meters and tools to enhance operational efficiency.
Managed tool inventory, ensuring availability and proper calibration.
Installed and terminated cables, contributing to seamless system integration.
Meticulously managed tool inventory, implementing a streamlined tracking system that enhanced accountability and reduced equipment loss.
Conducted routine calibration checks on precision instruments to ensure their accuracy and reliability in use cases across various projects.

Sales Associate

Converse Inc

06.2017 - 03.2020

Greeted and assisted customers, enhancing shopping experience and satisfaction.
Managed cash register operations, ensuring accurate transactions and daily reconciliation.
Organized merchandise deliveries, maintaining an efficient and safe stockroom.
Conducted inventory audits, ensuring optimal stock levels and reducing discrepancies.
Helped customers locate products and checked store system for merchandise at other sites.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.

HR Assistant-contract

TPMG Administration

10.2015 - 05.2016

Managed comprehensive HR tasks: employee support, benefits updates, payroll processing, interview scheduling, onboarding, and maintaining critical documentation.
Streamlined HR processes, ensuring timely updates of employee records, licenses, and certifications, contributing to improved compliance and operational efficiency.
Provided essential administrative support, handling diverse office duties including file management, communication tasks, and serving as first point of contact.
Supported employee needs, ensuring efficient HR operations.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Managed confidential employee records, safeguarding personal and professional information.

Office Assistant

Garris Group Family Services

09.2013 - 09.2015

Supported office staff, enhancing efficiency through meticulous data entry and HR chart audits.
Managed billing processes and documentation, ensuring accuracy and timely submissions.
Facilitated client communication, improving service quality with regular assurance calls.
Coordinated office logistics, maintaining inventory and scheduling equipment repairs.
Assisted in recruitment, contributing to effective staffing solutions.
Increased customer satisfaction by providing professional and courteous front desk support.
Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.

Technical Advisor

TRG Customer Solutions

11.2008 - 01.2012

Provided technical support for many popular Apple products, including iPhone, iPad, MacBook, iMac, and more, troubleshooting issues, and answering questions about Apple products and services.
Delivered a positive and helpful customer experience through phone, chat, demonstrating a deep understanding of Apple hardware and software.
Scheduled appointments for retail locations.
Facilitated repairs or replacements for damaged products.
Reduced downtime and improved productivity with proactive troubleshooting and timely resolution of technical issues.
Served as primary point of contact for triaging technical issues.

Summary

Overview

Work History

Bill of Materials Administrator/ Tech Illustrator

Administrative Technician

Deck Electrician/Tool Room Attendant

Sales Associate

HR Assistant-contract

Office Assistant

Technical Advisor

Education

Diploma -

Bachelors Of Science - Information Technology

Associate Of Applied Science - Business Administration

Skills

Timeline

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