Served high customer volumes during special events, nights, and weekends.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Cocktail Server
Horseshoe Casino
01.2023 - 10.2023
Provided attentive service, regularly checking in on guests to ensure their needs were met.
Managed cash transactions accurately, ensuring proper handling of payments and tips.
Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
Increased repeat clientele by building rapport with patrons and anticipating their preferences.
Boosted beverage sales through strategic upselling techniques and promoting daily specials.
Server/Bartender
Daq's Wings and Grill
05.2022 - 08.2023
Responsible for preparing the restaurant for opening: Setting up bar and drink stations, turning on and setting all TV’s, and striking out any unavailable items in POS system
Responsible for greeting and serving guest in the dining room
Responsible for prioritizing tickets for the dining room whilst greeting and serving guest with a clean bar top
Responsible for training new hires on how to greet and serve guest in the restaurant
Responsible for closing duties: Cleaning bar and bar adjacent rooms, check off server closing duties, running server checkouts, turn off all tv’s and lights
Sale Associate
318 Cloudz
07.2021 - 03.2023
In this position, I am responsible for detailing list of our current inventory and what needs to be restocked in the store
I also keep track of customer requests and research them to possibly order
I have to be knowledgeable of the products we carry in order to give recommendations and find the best fit for what our client is looking for
Server/Bartender
Walk-Ons Sports Bistreaux
05.2019 - 12.2019
I was originally hired to Walk-ons as a hostess
In this position I was responsible for greeting guest as soon as they arrive, take reservations, prioritize party sizes to decrease wait times as well as roll silverware
I was then moved to work in To-Go where my responsibilities included receiving call-in orders on the phone, enter them into our POS system, collect the orders from expo to safely package them and deliver it to our guest outside
After two months in To-Go, I was moved to work as a server
As a server, I was responsible for greeting guest, providing information on current running specials, and providing their food and drinks in a timely manner
After another two months, I began splitting shifts; some as a server and other shifts as a bartender
I loved my position as a bartender the most because it awarded to opportunity to engage in a different connection with both the customers, and the waitstaff being responsible for most of the alcohol service at any given time
I was awarded employee of the month at the end of November for my outstanding attitude and good problem-solving skills
Personal Assistant
Wells and Washington Law Firm
06.2019 - 08.2019
I worked as a personal assistant this past summer for attorney Shante Wells at Wells and Washington Law Firm in Shreveport, La
I ran errands, organized his schedule, meal prepped, was a caretaker for his children, and also helped with the law firm, but answering phones, and filing papers
Education
Associate Degree - Nursing
El Centro College
Dallas, TX
01.2025
High school or equivalent - undefined
C.E. Byrd High School
Shreveport, LA
05.2019
Skills
Customer Service
Nanny
Retail sales
Serving (4 years)
Cheerleading (8 years)
Sports Coaching
Childcare
Dancing
Babysitting
Personal Assistant Experience
Event Planning
Gymnastics (10 years)
Host/Hostess
Caregiving
Cash Handling (3 years)
Communication Skills
Cashiering
Front Desk
Fundraising
Experience with Children
Restaurant experience (4 years)
Bartending (3 years)
POS
Time management
Certification
TABC Certification
Food Handler Certification
Assessments
Customer focus & orientation — Proficient
March2022
Responding to customer situations with sensitivity
Full results: Proficient
Bartending — Proficient
August2024
Understanding, pouring, and mixing drink orders
Customer service — Proficient
August2022
Identifying and resolving common customer issues
Food safety — Proficient
Knowledge of proper food and equipment handling safety measures
Sales skills — Proficient
February2022
Influencing and negotiating with customers
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.