Camille Carter
Irving,TX
Summary
Compassionate, supportive, and patient-oriented healthcare professional with 10 years of experience in the healthcare industry. Deep experiences working in diverse facilities, including rehabilitation, skilled and long-term care, clinics, and hospitals. Highly motivated team player with excellent written and verbal communication skills. Flexible, sincere, and devoted. A desire to take on new challenges.
Overview
13
13
years of professional experience
Work History
Emergency Room Registrar
Advanced Dallas Hospitals & Clinics
Dallas, TX
11.2024 - Current
- Registering patients arriving at the ER.
- Effectively verify and communicate to patients and their families insurance eligibility, billing, collections, and payment responsibilities. Collect co-pays, co-insurance, deductibles, and set up payment.
- Greet and interact with all patients, staff, and visitors in a pleasant and professional manner
- Manage front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Answering phones and directing calls to the appropriate medical or administrative staff.
- Following appropriate HIPAA guidelines, provide medical records to primary care providers, insurance carriers, referred providers, and patients per patient request.
Patient Care Technician
Baylor Scott & White Medical Center
Dallas, TX
07.2024 - 11.2024
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Planned and served meals and snacks to patients according to prescribed diets.
- Delivered outstanding patient care with activities of daily living, including bathing, dressing and grooming.
Appointment Scheduler
Christus St. Michael Health System
Texarkana, TX
02.2014 - 03.2024
- Conducted outbound calls to remind patients of upcoming appointments, scheduling appointments based on availability, confirming appointments, and managing rescheduling requests..
- Responding to phone calls and emails promptly, providing information to clients, and coordinating with other departments.
- Delivering excellent customer service, addressing client inquiries and concerns, and resolving scheduling issues. Coordinating between clients, service providers, and other departments to ensure smooth operations.
Correctional Officer
Barry Telford Unit
New Boston, TX
07.2012 - 02.2014
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
Education
High School Diploma -
Mount Pleasant Christian School
Mount Pleasant, TX06-2010
Skills
- Effective communication
- Collaboration, teamwork
- Adaptability
- Active listening
- Time management
- Attention to detail
- Problem solving
- Customer service
Timeline
Emergency Room Registrar
Advanced Dallas Hospitals & Clinics
11.2024 - Current
Patient Care Technician
Baylor Scott & White Medical Center
07.2024 - 11.2024
Appointment Scheduler
Christus St. Michael Health System
02.2014 - 03.2024
Correctional Officer
Barry Telford Unit
07.2012 - 02.2014
High School Diploma -
Mount Pleasant Christian School
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