Camille Davis
Woodland Park,CO
Overview
30
30
years of professional experience
1
1
Certification
Summary
Detail-oriented Examiner with 25 years of experience. Strong command of conflict resolution and negotiation combined with excellent reporting and research skills. Thorough understanding of claims process and litigated matter. Expertise in liability and injury claims in both commercial and personal lines.
Work History
Senior Claim Examiner
Broadspire Claim Service
05.2024 - Current
- Litigation Management- worked with client and defense to to resolve complex litigated claims
- Negotiated commercial liability bodily injury settlement agreements to resolve disputes.
- Investigated Commercial General Liability and Commercial Auto files for insurance claim payment release.
Litigation Claims Specialist III- Commercial Core
Nationwide Insurance
09.2022 - 05.2024
- Handled complex and high exposure Commercial General Liabillity litigated claims
- Managed Lawsuit Strategies
- Coordinated with defense attorneys and experts
- Reviewed summons and complaint to review for coverage and risk transfer
- Evaluated and settled complex insurance claims in strict timeframes.
- Attended mediations and settlement conferences to obtain best result for client and carrier
Claim Examiner
USAA
04.2014 - 08.2022
- Investigated and negotiated complex automobile and homeowner liability settlement agreements to resolve disputes.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Examined claims forms and other records to determine insurance coverage.
- Delivered exceptional customer service to policyholders by communicating important information and patiently listening to issues.
- Directed and coordinated various investigations conducted by field investigation team.
- Identified suspicious losses and contacted manager for investigative assistance.
- Maintained contact with claimants and attorneys to determine treatment status.
- Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Case Manager
Killian, Davis, Richter & Mayle
06.2011 - 03.2013
- Coordinate with attorney's on resolution of case
- Negotiated and Settled Case with Insurance Carriers
- Hired and coordinated experts to prepare case for trial
- Made recommendations and provided insight on strength's and weaknesses of case
- Investigated background of client
- Maintained strong client relationships
Accounting Internship
Colorado West Accounting
12.2010 - 05.2011
- Assisted with month-end closing and reporting duties.
- Compiled monthly journal entries into general ledger system.
- Provided journal entries and performed accounting on accrual basis.
- Developed financial models to assess and analyze financial performance of clients.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Maintained integrity of general ledger and chart of accounts.
Bookkeeper
Affordable Bookkeeping
02.2008 - 12.2008
- Established QuickBooks accounting system to reflect accurate financial records.
- Completed payroll for employees and maintained detailed records of procedures.
- Maintained and processed invoices, deposits, and money logs.
- Reviewed and filed financial documents, coded accounting entries for data processing, and posted daily receipts and payments in accordance with all corporate protocols.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
Assistant Manager
Walmart
05.2007 - 02.2008
- Conducted performance evaluations and provided constructive feedback to employees.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Defined clear targets and objectives and communicated to other team members.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Claims AM Specialist III
Colorado Casualty Insurance Company
06.2002 - 09.2006
- Conducted investigations into complicated mid- and high-exposure claims.
- Collaborated with legal department on important claims.
- Selected and managed expert witnesses and litigation managers for investigations.
- Recommended and set reserves based on expected payouts.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Followed up with customers on unresolved issues.
- Collaborated with internal departments and external vendors to resolve claims.
- Developed in-depth understanding of insurance policies and procedures.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Senior Claim Adjuster
Allied/Nationwide Insurance
12.1999 - 06.2002
- Interviewed claimants and witnesses to gather factual information.
- Examined photographs and statements.
- Consulted police and hospital records when needed.
- Verified insurance claims and determined fair amount for settlement.
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Negotiated with policyholders and claimants to reach mutually satisfactory resolutions.
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Researched claims and incident information to deliver solutions and resolve problems.
- Directed and coordinated various investigations conducted by field investigation team.
- Determined liability outlined in coverage and assessed documentation such from police and healthcare providers to understand damages incurred.
- Maintained contact with claimants and attorneys to determine treatment status.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
Customer Service Manager
Walmart
07.1994 - 08.1999
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Followed through with client requests to resolve problems.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Took ownership of customer issues and followed problems through to resolution.
- Assisted with pricing questions, inventory availability and changes to existing order and shipping information.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor of Science - Public Accounting
Colorado Mesa University
Grand Junction, CO05.2011
Bachelor of Arts - Political Science And Pre-law
Colorado State University
Fort Collins, CO12.1999
Skills
- Policy Interpretation
- Investigation techniques
- Claims analysis
- Litigation Management
- Verbal Communication
- Liability Determination
- Decision-Making
- Critical Thinking
- Settlement Negotiations
- Professionalism
- Multitasking Abilities
- Analytical Skills
Certification
CPCU
AIC
Actively pursuing ARM
Timeline
Senior Claim Examiner
Broadspire Claim Service
05.2024 - Current
Litigation Claims Specialist III- Commercial Core
Nationwide Insurance
09.2022 - 05.2024
Claim Examiner
USAA
04.2014 - 08.2022
Case Manager
Killian, Davis, Richter & Mayle
06.2011 - 03.2013
Accounting Internship
Colorado West Accounting
12.2010 - 05.2011
Bookkeeper
Affordable Bookkeeping
02.2008 - 12.2008
Assistant Manager
Walmart
05.2007 - 02.2008
Claims AM Specialist III
Colorado Casualty Insurance Company
06.2002 - 09.2006
Senior Claim Adjuster
Allied/Nationwide Insurance
12.1999 - 06.2002
Customer Service Manager
Walmart
07.1994 - 08.1999
CPCU
AIC
Actively pursuing ARM
Bachelor of Science - Public Accounting
Colorado Mesa University
Bachelor of Arts - Political Science And Pre-law
Colorado State University
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