Overview
Work History
Education
Skills
Accomplishments
Timeline
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Camille Davis

San Francisco,CA

Overview

9
9
years of professional experience

Work History

Center Manager

Planned Parenthood Mar Monte
10.2023 - Current
  • Maintained efficient patient care flow by planning and implementing patient and staff scheduling in conjunction with clinical staff leadership. Ensured communication with response center and template specialist teams to manage schedules as necessary to adjust for no shows and walk in appointments.
  • Hired for all health center programs and services, maintained employee retention, and managed staff performance in order to build and maintain a successful team. Fostered a positive working environment that promoted team work and staff engagement in core missions and values. Started with team of ~8 members and grew team to ~25 staff members.
  • Completed monthly audits to track training requirements from both PPMM and PPFA. Followed up with training team and staff members with training plans to address any gaps found during audit. Assisted clinical leadership with rotating monthly clinical audits.
  • Partnered with clinical leadership to maintain quality compliance in health center. Oversaw lab tasks were completed on daily, weekly, and monthly requirements and tracked via digital or written logs. Trained to assist in maintenance of lab equipment such as autoclave and GUS disinfection.
  • Supervised inventory, ordering, and control of all medication, supplies, and equipment needed to deliver medical services.
  • Point of contact for vendors. Monitored health center building and partnered with facilities department to schedule maintenance and repairs. Followed company protocols regarding access to secured portions of health center to ensure safety of staff and patients.
  • Cross trained to assist in all areas of the health center including management, front office, back office, and billing. Answered incoming calls, scheduled appointments, checked in patients, intake, vital and specimen collection, charge entry, and payment collection. Familiar with commercial and state insurance along with self pay sliding fee scales and state funded programs.

Office Manager

California Skin Institute
08.2020 - 07.2023
  • Attended monthly marketing meetings with VP of Marketing and Regional Director of the Coastal Region to promote patient outreach and drive sales. Planned and hosted several onsite events and galas at the health center.
  • Partnered with Regional Director to interview and hire new staff members and onboarded and trained new employees. Tracked employee performance and partnered with HR when needed. Managed team of 14 individuals including clinical and support staff.
  • Knowledgeable on skin care lines and cosmetic procedures. Helped consult patients in person and over the phone on what products or treatments would be best for them. Helped to increase product sales and train new members on product lines.
  • Managed relationships with vendors and product representatives. Hosted lunch and learns to increase staff engagement with products and increase confidence in their ability to talk about and recommend products.

Front Office Coordinator

Acumen Health and Wellness
01.2020 - 07.2020

Cafe Supervisor

Bidwell Perk
08.2016 - 03.2020

Education

Public Health And Health Services Administration

California State University - Chico
Chico, CA
2019

Skills

  • Training and Development
  • EHR (NextGen, EMA, Charm)
  • Medical Terminology
  • Adaptability and Flexibility
  • Strategic Thinking and Problem Solving
  • Organization Skills
  • Process Implementation and Management
  • Leadership and People Management
  • Medi-Cal and Medicare
  • Written and Verbal Communication

Accomplishments

Employee of the Quarter, Central Coast Region, California Skin Institute - March 2021

Timeline

Center Manager

Planned Parenthood Mar Monte
10.2023 - Current

Office Manager

California Skin Institute
08.2020 - 07.2023

Front Office Coordinator

Acumen Health and Wellness
01.2020 - 07.2020

Cafe Supervisor

Bidwell Perk
08.2016 - 03.2020

Public Health And Health Services Administration

California State University - Chico

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Camille Davis