CAMILLE Halkias
Odessa,FL
Summary
Observant Property Adjuster with 8 years of comprehensive experience investigating claims and determining correct amount of compensation for each case. Expertise in evaluating evidence such as photos and recordings to determine extent of damage. Proficient in calculating depreciation factors and replacement costs.
Overview
12
12
years of professional experience
Work History
Independent Property Claims Adjuster
Legacy Claims Solutions
11.2023 - Current
- Carefully reviewed claim information to verify accuracy and avert fraudulent claims.
- Identified suspicious losses and contacted manager for investigative assistance.
- Documented information gathered in field and uploaded data to company database for efficient processing using claims center.
- Remained adaptable to changing circumstances, demonstrating flexibility in adjusting claims handling strategies based on new information or evolving situations.
Senior Property Claims Adjuster
USAA
06.2015 - 11.2023
- Over 8 years of experience as a Property Claims Adjuster, specializing in residential property claims
- Proficient in evaluating property damage, estimating repair costs, and negotiating settlements in compliance with insurance policies and industry regulations
- Strong understanding of insurance policies, coverage, and liability issues, ensuring fair and accurate claims resolution
- Skilled in utilizing claims software and technology to streamline processes and improve claims handling efficiency
- Exceptional communication skills, both written and verbal, enabling effective interactions with policyholders, contractors, and legal representatives
- Proven ability to lead and mentor junior adjusters, fostering a collaborative and results-driven work environment.
- Manager school graduate, experience coaching and training new and existing employees
Receptionist
Fast Track Urgent Care
07.2014 - 05.2015
- Greeted patients as they enter the facility and checked them into the clinic
- Verified patients' insurance and responsibility for their visit
- Informed patients of their responsibility for their visit and checked them out once their visit was over
- Ensured the clinic was organized and always cleaned
- Assisted any other employees or providers in anything that they may need.
Sales Lead / Manager
The Limited
09.2011 - 10.2014
- Reduced the number of customer complaints by providing the best customer service possible
- Trained and managed a team of 8 employees at both the associate and management level
- Increased productivity through encouraging other associates to do their best while at work by providing constant updates on how the store's numbers were and what changes may need to be done.
Store Manager
Buy Best Beauty
04.2013 - 07.2014
- Increased sales by increasing product presentation in the store
- Managed and trained a team of 3 employees
- Ensured that they were knowledgeable about the products and knew our daily sales goals
- Identified any changes that needed to be made in the store to ensure that customers were able to find what they were looking for in an organized manner
- Ensured that all products were well stocked and ordered any items we needed.
Education
01.2022
AEI Claims Law
New Jersey01.2022
Masters of Business Administration - Business
Saint Leo University
Dade City, FL07.2020
Bachelor of Science: Public Health -
University of South Florida
Tampa, FL12.2014
Skills
- Over 8 years of experience in insurance sector, specializing in claims management and customer service
- Proficient in all aspects of claims processing, including intake, assessment, investigation, negotiation, and settlement
- Strong analytical skills with the ability to extract meaningful insights from data to drive process improvements
- Adept at leading and motivating cross-functional teams to achieve performance targets and exceed customer expectations
- Excellent communication and interpersonal skills, ensuring effective collaboration with both internal teams and external stakeholders
- Committed to continuous learning and staying updated on industry trends and regulatory changes
Accomplishments
- Part of the catastrophe unit
- Prior corporate representative
- Manager Delegate
Career Focus
Claim Adjuster Lead
Timeline
Independent Property Claims Adjuster
Legacy Claims Solutions
11.2023 - Current
Senior Property Claims Adjuster
USAA
06.2015 - 11.2023
Receptionist
Fast Track Urgent Care
07.2014 - 05.2015
Store Manager
Buy Best Beauty
04.2013 - 07.2014
Sales Lead / Manager
The Limited
09.2011 - 10.2014
AEI Claims Law
Masters of Business Administration - Business
Saint Leo University
Bachelor of Science: Public Health -
University of South Florida
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