Summary
Overview
Work History
Education
Skills
Timeline
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Camille Hendricks

Sunrise,Florida

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.

Overview

8
8
years of professional experience

Work History

Dispatcher

S & L Trucking Express
05.2021 - 11.2022
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Directed dispatching, routing, and tracking of 5 fleet vehicles.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Bartender

Beach Cigar Bar and Hookah Lounge
01.2017 - 03.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.

Customer Service Representative/ Cashier

Cvs Health
01.2016 - 12.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Tallied cash drawer at beginning and end of each work shift.
  • Operated cash register to record transactions accurately and efficiently.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier

Target
08.2014 - 01.2015
  • Organized register supplies
  • Provided professional and exceptional service at all times
  • Checked guest out quickly and efficiently.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Education

High School Diploma -

Whiddon Rogers Education Center
Fort Lauderdale, Florida
06.2014

Skills

  • Schedule Management
  • Work Order Management
  • Data Entry
  • Customer Relations
  • Basic Accounting
  • Beverage Preparation
  • Suggestive Selling
  • Cash Register Operation
  • Cash Handling
  • Customer Assistance
  • Drawer Balancing
  • Customer Service
  • Payment Processing

Timeline

Dispatcher

S & L Trucking Express
05.2021 - 11.2022

Bartender

Beach Cigar Bar and Hookah Lounge
01.2017 - 03.2020

Customer Service Representative/ Cashier

Cvs Health
01.2016 - 12.2017

Cashier

Target
08.2014 - 01.2015

High School Diploma -

Whiddon Rogers Education Center

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Camille Hendricks