CAMILLE HUDSON
Mayfield,US
Summary
Dedicated and strategic thinker with a proven track record of consistently meeting company goals through organized practices. Thrives under pressure and excels at adapting to new situations and challenges, leveraging strong interpersonal skills, excellent time management, and problem-solving abilities. Technologically savvy with a solid background in advanced human resources, cash handling, data management, and troubleshooting. Eager to embrace a new challenge alongside a successful team.
Overview
16
16
years of professional experience
Work History
Therapeutic Worker
Warrensville Developmental Center
Warrensville Heights, OH
06.2024 - Current
- Provides assistance to individuals with developmental and behavioral disabilities to increase quality of life
- Help assist individuals with cooking cleaning and hygiene.
- Encourage individuals to participate in independent activities.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
Provider Credentialing and Data Specialist II
Medical Mutual of Ohio
Brooklyn, Ohio
05.2021 - Current
- Retrieves applications and/or data from central repositories for provider data
- Accesses various external websites, internal matrices, and contacts organizations to verify accuracy of information provided
- Identifies whether application and/or document is clean or requires further review and routes to appropriate area
- Enters verified data into the Provider Data Management Systems
- Electronically contacts providers and/or internal departments when data is incomplete
- Works with internal staff members, provider office staff, academic entities and/or other health related entities to obtain additional information
- Documents and summarizes complex issues found in review to Credentialing Committee or Provider Contracting and responds to questions
- May attend Committee meetings to respond to questions and records meeting minutes
- Generates reports from system for prioritization of work queue
- Evaluates and researches practitioners that do not meet network participation criteria or are found to have on-going sanction monitoring issues
- Gathers and summarizes information for Credentialing Committee or Provider Contracting and responds to questions as needed
- Researches and responds to questions for accreditation or regulatory audits
- Support special projects as needed
- Orients, trains and assists more junior level staff
- Submit claims for Providers, Medicaid, Medicare, and private insurance plans.
Human Resources Manager
Amazon
Independence, Ohio
03.2017 - 05.2021
- Understand business goals and recommend new approaches, policies and procedures to effect continual improvements in business objectives, productivity and development of HR within the company
- Successfully lead projects at a network level to influence and obtain buy-in, and then drive execution and achievement of the right results
- Coaching and mentoring at management level
- Successful in creating and driving effective development, employee relations, retention and reward program
- Worked with senior management and completed useful tasks such as benefit analysis, corrective action planning, and capturing big-picture data
- All employee claims, including performance-based and harassment incidents, were monitored and handled by me
- Reviewed performance data, including financial, sales, and activity reports, to monitor and measure productivity, goal progress, and activity levels
- Was in charge of a variety of benefit programs, including 401K, medical, dental, vision coverage and handled payroll through ADP.
IT Support Specialist
Spectrum
Maple, OH
07.2014 - 03.2017
- Responsible for analyzing, troubleshooting and evaluating technical issues with hardware
- Provided excellent customer service to sup internal clients, helping to keep employees productive, or external customers of a company, helping them via the telephone and webchat
- Set up or repair computer equipment and related devices using information technology
- Responded to end-user support requests and patiently guided people through troubleshooting tasks
- Configured and deployed thin client workstations for specific terminal servers in several locations
- Assisted in streamlining repair processes and updating procedures to ensure consistency in support action
- Collaborated with the team to determine the most efficient use of drivers based on load type and planned routes
- Patched software and installed new versions to eliminate security issues and protect data
- Look into specialized and complicated IT support issues
- Completed the work outlined on the repair order with efficiency and accuracy
- Demonstrated professionalism and courtesy to customers while working to resolve complaints, problems, or questions
- Malware, ransomware, and other threats were removed from laptops and desktop computers.
Cashier
Get Go
South Euclid Ohio
01.2012 - 03.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Sales Associate
TJ Max
Mentor, OH
04.2008 - 02.2011
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
Education
Bachelors - Social Work
University of Phoenix
Online CourseDiploma - General
Willoughby South High School
Willoughby, OH06.2010
Skills
- Organization
- Customer service
- Administrative support
- Planning and coordination
- MS Office
- Team management
- Database administration
- Data analysis
- Staff development
- Clerical support
- Data entry
- Skilled in Adobe
- Desktop support
- Mac systems
- Problem resolution
- Compensation structuring
- Regulatory compliance
- Recruitment
- Human resources management
- Time Management
- Active Listening
- Phone Etiquette
- Handling cash transactions
Timeline
Therapeutic Worker
Warrensville Developmental Center
06.2024 - Current
Provider Credentialing and Data Specialist II
Medical Mutual of Ohio
05.2021 - Current
Human Resources Manager
Amazon
03.2017 - 05.2021
IT Support Specialist
Spectrum
07.2014 - 03.2017
Cashier
Get Go
01.2012 - 03.2015
Sales Associate
TJ Max
04.2008 - 02.2011
Bachelors - Social Work
University of Phoenix
Diploma - General
Willoughby South High School