I am a highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Shift Manager
Cold Stone
Vienna, VA
07.2021 - 12.2024
Monitored store operations to ensure compliance with company policies and procedures.
Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines
Helped employees accomplish tasks during peak periods.
Enforced safety standards throughout the store including proper use of equipment.
Sales Associate
Cotton On Group
Tysons Corner, VA
01.2022 - 06.2023
Assisted customers with product selection, sizing and styling.
Maintained up-to-date knowledge of store merchandise and policies.
Organized stockroom shelves according to size, color or style.
Trained new team members in cash register operation, stock procedures and customer services.
Upsold additional items based on customer interests and needs.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Maintained cleanliness of store environment including floors, windows, displays.
Helped customers find specific products, answered questions and offered product advice.
Answered incoming telephone calls to provide store, products and services information.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Education
High School Diploma -
James Madison High School
Vienna
06-2023
Louisiana State University And A&M College
Baton Rouge, LA
Skills
Inventory Control
Staff Training and Onboarding
Opening and closing procedures
Sales Strategies
Workplace Safety
Tech-Savvy
Cash Handling
Energetic and Enthusiastic
Delegating Work
Payment Processing
Getting Experience
I am in college studying accounting and marketing to help further my ability to promote businesses and be able to responsibly deal with money.
I collaborated with Cotton On's visual managers to help further my understanding of key marketing strategies.