Camille Johnson
Philadelphia,PA
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Passenger Service Assistant
Prospect Air Service
05.2024 - 09.2024
- Demonstrated strong problem-solving abilities during flight delays or cancellations, working closely with airline personnel to accommodate affected passengers promptly.
- Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Participated in regular training sessions covering topics such as safety regulations compliance updates or changes in company policies.
- Maintained professionalism under pressure in high-stress situations such as medical emergencies or disruptive passengers, assisting in resolving issues efficiently.
Cashier/Crew Member
Chipotle
09.2023 - 05.2024
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front Desk Receptionist
Stay at Home Homecare
08.2021 - 05.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
Education
High School Diploma -
Academy At Palumbo
Philadelphia, PA06.2022
Skills
- Time management expertise
- Data entry proficiency
- Conflict resolution techniques
- Cultural sensitivity
- Strong interpersonal skills
- Excellent communication
- Multitasking Abilities
- Organizational skills
- Team collaboration
- Adaptability and flexibility
- Effective communication
- Mobility assistance
- Problem-solving abilities
- Check-in processes
Timeline
Passenger Service Assistant
Prospect Air Service
05.2024 - 09.2024
Cashier/Crew Member
Chipotle
09.2023 - 05.2024
Front Desk Receptionist
Stay at Home Homecare
08.2021 - 05.2022
High School Diploma -
Academy At Palumbo
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