Summary
Overview
Work History
Education
Skills
Timeline
Work Preference
Quote
Work Availability
Languages
Interests
Generic
CAMILLE JOHNSTON

CAMILLE JOHNSTON

Tacoma,United States

Summary

Seventeen years of experience in child and family services within the public sector have provided a strong foundation in program management, stakeholder collaboration, and problem-solving. This background, coupled with newly acquired Business Intelligence skills, offers a unique perspective to data analysis—one driven by a deep understanding of social service needs and a passion for improving outcomes.

Overview

19
19
years of professional experience
3
3
years of post-secondary education

Work History

Program Consultant

State Of Washington
Tacoma, Wa
07.2023 - Current

Program Consultant provides expertise and guidance to organizations that run programs aimed at transitioning youth into adulthood, supporting Limited English Proficiency individuals, and managing Foster Care Assessment Programs. Responsible for assessing the effectiveness of existing programs, identifying areas for improvement, and providing recommendations for enhancing the overall quality and impact of these initiatives. This involves developing strategies for program enhancement, providing training to staff, and ensuring that the programs align with best practices and relevant WAC's and RCW's. Additionally, improving initiatives to better serve the needs of the target populations. As well as

• Gather, document, and model data to assess business trends, improving decision-making processes by 25%
• Evaluate current processes and develop improvement plans, resulting in 15% increase in operational efficiency
• Produce detailed reports for business decisions, enhancing data-driven strategy implementation using Power BI

Program Manager IV

Washington State Department
Burien, WA
07.2022 - 06.2023
  • Met with project stakeholders on weekly basis to assess progress and adjust.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Resolved problems, improved operations, and provided exceptional service
  • Cultivated interpersonal skills by building positive relationships with others
  • Demonstrated creativity and resourcefulness through development of innovative solutions
  • Managed over 15 staff and supervisors to support youth needing night to night placement.

After-Hours Social Service Specialist Supervisor

Washington State Department
Tacoma, Washingotn
12.2018 - 07.2022

• Managed 3-5 staff handling emergent child safety needs, reducing response time by 40%
• Implemented data tracking system for after-hours service utilization, leading to 25% improvement in resource allocation
• Developed and maintained partnerships with local agencies, resulting in a 50% increase in available emergency resources

  • Cultivated strong relationships with clients through excellent communication skills and genuine concern for their needs

Child Protective Services Investigator

Department Of Washington State
Tacoma, Washington
10.2011 - 12.2018
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Interviewed children, family members, medical personnel, and law enforcement to gain valuable information for each case.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Managed to complete safety assessment within 30 days and complete investigation within 90 day period.

Qualitative and Permanency Case Review Specialist

State Of Washington
Tacoma, WA
02.2017 - 10.2017
  • Coordinated implementation of people-related services, policies, and programs through departmental staff.
  • Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Managed to implement strategies to improve ongoing casework by 20%.

Community In-Home Services Social Worker III

State Of Washington
Tacoma, Washington
03.2011 - 10.2012
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Helped clients develop new coping mechanisms and techniques to drive behavior modification.
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan.
  • Maintained regular contact with clients by calling and visiting clients' homes.
  • Managed to activate services within 45 days of client's initial assessment and agreement to services.

Youth Counselor Assistant Juvenile Corrections

Maple Lane School
Centralia, WA
02.2007 - 02.2011
  • Engaged and interacted with 10 -15 youth, teaching sustainable habits, and coping mechanisms.
  • Supervised individuals in small group atmosphere to cultivate safety, independence, and structure.
  • Coordinated youth programs and activities to enhance life quality and self-esteem
  • Facilitated workshops and classes on anger management, life skills and drug and alcohol prevention
  • Created and implemented individualized plans for individual youth
  • Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
  • Conducted routine and emergency head counts.
  • Observed and supervised 20-30 inmates throughout visits, mealtime, recreation, phone calls, and showers.
  • Completed 100% safety checks in youth cottages and outside campus.

Program Manager

Citizen Access Residential Resources
Olympia, WA
02.2006 - 03.2007
  • Coached 3-5 team members on productivity strategies to accomplish challenging goals.
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Researched industry best practices in support of training development and program content
  • Coached team members on productivity strategies to accomplish challenging goals

Education

MBA - Healthcare Management

University of Phoenix
Tempe, AZ
05.2008 - 09.2009

BBA - Healthcare Management

American InterContinental University
Schaumburg, IL
01.2005 - 05.2006

Skills

Policy and procedure improvements

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Timeline

Program Consultant

State Of Washington
07.2023 - Current

Program Manager IV

Washington State Department
07.2022 - 06.2023

After-Hours Social Service Specialist Supervisor

Washington State Department
12.2018 - 07.2022

Qualitative and Permanency Case Review Specialist

State Of Washington
02.2017 - 10.2017

Child Protective Services Investigator

Department Of Washington State
10.2011 - 12.2018

Community In-Home Services Social Worker III

State Of Washington
03.2011 - 10.2012

MBA - Healthcare Management

University of Phoenix
05.2008 - 09.2009

Youth Counselor Assistant Juvenile Corrections

Maple Lane School
02.2007 - 02.2011

Program Manager

Citizen Access Residential Resources
02.2006 - 03.2007

BBA - Healthcare Management

American InterContinental University
01.2005 - 05.2006

Work Preference

Work Type

Part TimeContract WorkGig Work

Work Location

Remote

Important To Me

Stock Options / Equity / Profit SharingWork from home optionFlexible work hoursCompany CultureWork-life balance4-day work week

Quote

The problem is not to find the answer; it’s to face the answer.
Terence McKenna

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Native or Bilingual

Interests

YouTube Channels

Home Projects

Boxing

Syfy Channel

Game of Thrones/ House of Dragons

CAMILLE JOHNSTON