Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
5
5
years of professional experience
Work History
Security Officer
Allied Universal Security Services
Irving
04.2025 - Current
Monitored premises to ensure safety and security for all personnel.
Conducted regular patrols to detect and address potential security risks.
Assisted in managing access control for visitors and employees.
Responded promptly to alarms and incidents, ensuring appropriate action was taken.
Documented daily activities and unusual occurrences in incident reports.
Enforced company policies to maintain a secure environment for staff and clients.
Provided excellent customer service while assisting guests with inquiries or concerns.
Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
Maintained accurate logs of all security related activities.
Secured personnel and premises by inspecting buildings and patrolling property.
Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
Verified photo IDs and tickets to allow guests passage.
Addressed problems quickly and reported clear information while working under minimal supervision.
Paint Department Associate
Lowe's
Dallas
03.2023 - 12.2025
Organized paint displays to enhance product visibility and customer access.
Assisted customers in selecting appropriate paint products for their projects.
Prepared and mixed paint using various tools and equipment for customer orders.
Maintained inventory levels of paint supplies to ensure stock availability.
Provided guidance on proper application techniques and safety measures for paints.
Cleaned work areas and equipment to uphold safety standards and operational efficiency.
Collaborated with team members to streamline paint department workflows and processes.
Trained new associates on mixing techniques and customer service protocols in the department.
Followed established procedures for mixing, measuring, tinting and blending paints and stains.
Inspected returned merchandise for damage or defects before restocking shelves.
Ensured compliance with safety regulations while handling hazardous materials.
Stocked shelves, racks and displays with paint products according to store standards.
Provided technical advice on product selection and application methods.
Mixed custom colors to match customer needs using a computerized color matching system.
Trained new employees on company policies, procedures and safety guidelines related to the Paint Department operations.
Kept accurate records of sales data, inventory levels and customer information.
Assisted customers with selecting the right paint, supplies and tools for their projects.
Performed daily inventory of all paint products in stock.
Demonstrated proper techniques for painting and staining surfaces to customers.
Delivered purchased items to customers' vehicles upon request.
Organized storage areas in order to maintain an efficient work environment.
Cleaned up spills promptly using appropriate cleaning agents and equipment.
Operated cash registers accurately when processing customer transactions.
Assisted in loading and unloading delivery trucks as needed.
Maintained cleanliness of the department by dusting shelves, sweeping floors and taking out trash regularly.
Implemented new ideas and processes that improved department efficiency.
Scheduled orders for special orders from vendors and suppliers.
Answered phone calls from customers regarding product information and availability.
Demonstrated knowledge of paint types, faux and decorative finishes, painting tools and adhesives, solvents and caulk to offer customized recommendations for customer projects.
Retail Sales Associate
Gap
McKinney
01.2025 - 02.2025
Assisted customers with product selection and provided personalized recommendations.
Maintained product displays to ensure attractive and organized presentation.
Processed transactions accurately using point-of-sale systems.
Stocked shelves regularly to ensure availability of merchandise.
Responded to customer inquiries and resolved issues promptly.
Collaborated with team members to create a positive shopping experience.
Participated in inventory management and conducted stock counts regularly.
Educated customers about promotions and loyalty programs effectively.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers with finding the right product for their needs.
Retail Sales Associate
K&G Fashion Superstore
Duncanville
02.2022 - 12.2022
Assisted customers with product selection and provided personalized recommendations.
Maintained product displays to ensure attractive and organized presentation.
Processed transactions accurately using point-of-sale systems.
Stocked shelves regularly to ensure availability of merchandise.
Responded to customer inquiries and resolved issues promptly.
Collaborated with team members to create a positive shopping experience.
Participated in inventory management and conducted stock counts regularly.
Educated customers about promotions and loyalty programs effectively.
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Assisted customers with finding the right product for their needs.
Helped customers by answering questions and locating merchandise.
Greeted customers upon entering the store and provided assistance.
Handled customer complaints in a professional manner.
Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
Completed transactions in an efficient manner while providing excellent customer service.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Demonstrated knowledge of store products and services.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Provided product information and answered customer questions.
Cashier
Fiesta
Ledbetter
11.2021 - 01.2022
Processed customer transactions efficiently and accurately.
Maintained cleanliness and organization at the checkout area.
Assisted customers with product inquiries and selections.
Handled cash, credit, and mobile payments securely.
Monitored inventory levels and restocked supplies as needed.
Trained new cashiers on procedures and customer service standards.
Resolved customer complaints with professionalism and empathy.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Collaborated with team members to ensure smooth operations during peak hours.
Operated cash register or POS system to receive payment by cash, check and credit card.
Accepted cash and credit card payments, issued receipts and provided change.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Cashier
Whatabuger
Lancaster
12.2020 - 08.2021
Processed customer transactions efficiently and accurately.
Maintained cleanliness and organization at the checkout area.
Assisted customers with product inquiries and selections.
Handled cash, credit, and mobile payments securely.
Monitored inventory levels and restocked supplies as needed.
Trained new cashiers on procedures and customer service standards.
Resolved customer complaints with professionalism and empathy.
Collaborated with team members to ensure smooth operations during peak hours.
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Accepted cash and credit card payments, issued receipts and provided change.
Operated cash register or POS system to receive payment by cash, check and credit card.
Collected payments and provided accurate change.
Greeted customers and answered any questions they had about the store's products and services.
Performed other duties as assigned by management.
Stocked shelves with merchandise when needed.
Helped customers find specific products, answered questions, and offered product advice.
Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Issued receipts, refunds, credits or change due to customers.
Answered customer questions and provided store information.
Delivered high level of customer service to patrons using active listening and engagement skills.
Worked closely with front-end staff to assist customers.
Trained new team members in cash register operation, stock procedures, and customer services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
High School Diploma -
David W. Carter
Dallas, TX
07-2022
Some College (No Degree) -
Dallas College
Dallas, TX
Skills
Security monitoring
Access control
Incident reporting
Conflict resolution
Inventory management
Team collaboration
Safety compliance
Effective communication
Problem solving
Attention to detail
Time management
Professionalism
Relationship building and management
Report writing
Affiliations
Exploring new cities
Creating beautiful artwork
Learning new languages
Fishing
Hiking
Trying new resturants
Accomplishments
Certificate for my artwork being nominated to be presented in a museum downtown