Camille Jubasan

• Enhanced program effectiveness by developing and implementing comprehensive counseling strategies.
• Increased participant satisfaction through tailored support and guidance in various program aspects.
• Collaborated with interdisciplinary teams to design effective treatment plans for individual clients.
• Improved client outcomes by consistently monitoring progress and adjusting interventions as needed.
• Facilitated group therapy sessions, fostering a supportive environment for participants to share experiences and insights.
• Maintained detailed case notes, allowing for efficient tracking of client progress over time.

• Enhanced customer satisfaction by providing personalized assistance and product recommendations.
• Increased sales revenue by offering targeted promotions and upselling related items.
• Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
• Streamlined store operations by organizing merchandise displays for optimal visibility and accessibility.

• Manage 15 testing locations to achieve operational site goals.
• Improved staffing by creating employee schedules and monitoring call-outs.
• Coordinate shipping associates and couriers for test kit deliveries to multiple sites and testing labs.
• Assist patients with application forms, filling out insurance and personnel information.
• Responded to inquiries by directing calls to appropriate personnel.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Made hiring recommendations to increase company's productivity and profitability with quality workers.
• Established team priorities, maintained schedules and monitored performance.
• Stayed calm under pressure to and successfully dealt with difficult situations.
• Taught patients and families to use at-home medical equipment.
• Verified patient insurance eligibility and entered patient information into system.
• Greeted and assisted patients with check-in procedures.
• Provided COVID-19 FAQs and educational material to patrons and employees.

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Testing Supervisor 09/2021-01/2022

• Advised developers on problems with databases, performance and other issues.
• Kept scripts and test cases updated with current requirements.
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated a high level of initiative and creativity while tackling difficult tasks.
• Incorporated delivery requirements into planning of testing schedules.

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Testing Associate 04/2021-09/2021

• Investigated customer complaints to take necessary corrective actions.
• Conducted tests and diagnostic procedures using tools
• Mentored junior team members efficiently to generate best output.
• Followed standard operating procedures for inspections and tests.

• Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise
• Completed multiple resets per day to keep merchandise well-organized and presentable
• Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets
• Helped customers find desired items by closely supporting each person throughout the buying process
• Organize computer sales and control business sales to be delivered
• Create spreadsheets and manifests for store merchandise
• Operate forklift and other heavy machinery to move and organize pallets, load heavy loads onto shipping trucks, load into customer vehicles (Ex. Stand and Reach forklift, Orderpicker Lift, Scissor Lift, Full size forklift)

• Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
• Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
• Consistently provided friendly service to promote better customer engagement.
• Kept drawer balanced by accurately processing cash, credit and debit payments.
• Monitored inventory and notified management of deficiencies or shortages.

• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Performed electric muscle stimulation, massage, and mechanical traction.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Prepared patients for treatments, wipe down for elderly or prepare patients with history of trauma by assisting in stretches or lifting to treatment table.