Camille LoGiudice
Brighton,MA
Summary
Forward-thinking, proactive and hardworking individual focused on continuous improvement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
Work History
Sales and Service Coordinator
Colwen Hotels
06.2023 - Current
- Streamlined processes for enhanced efficiency, resulting in faster response times to client inquiries.
- Increased sales revenue by building strong customer relationships and understanding their needs.
- Managed a high volume of customer interactions, ensuring timely resolutions and positive outcomes.
- Developed customized service plans tailored to individual client requirements, fostering long-term partnerships.
- Participated actively in networking events/industry conferences representing the organization professionally.
- Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
- Created and reviewed invoices to confirm accuracy.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Facilitated regular team meetings to discuss challenges, successes and strategies.
- Analyzed sales trends to identify opportunities for growth and improvement in outreach efforts.
- Resolved complex customer issues through proactive communication and problem-solving skills.
- Monitored competitor activities, keeping abreast of industry developments affecting potential business opportunities.
Event Manager
Massachusetts Horticultural Society
05.2022 - 06.2023
- Streamlined event planning processes by implementing efficient project management strategies.
- Enhanced attendee experience through careful selection of venues and catering providers.
- Oversaw logistics for multi-day events, including accommodations, transportation, and scheduling.
- Implemented innovative event themes and designs to create memorable experiences for attendees.
- Increased client satisfaction by consistently delivering well-executed events within budget constraints.
- Collaborated closely with clients throughout the planning process to ensure their vision was accurately reflected in the final event layout.
- Enhanced overall event ambiance by working closely with lighting designers and audiovisual technicians during the setup process.
- Coordinated with kitchen or catering staff on delivery, timing and service style of food.
- Liaised with clients to determine exact event requirements.
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Coordinated florists, photographers, and musicians for events.
- Worked closely with couples to meet wedding goals, maintain deadlines and resolve complaints or service issues.
Warehouse Worker
MariMed
06.2021 - 06.2023
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Collaborated with team members to complete complex projects on schedule and within budget constraints.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Loaded, unloaded, and moved material to and from storage and production areas.
Catering Staff Member
Consider It Done Staffing LLC
05.2022 - 08.2022
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Ensured timely food preparation and delivery for seamless event execution.
- Collaborated with team members to create memorable experiences for clients and guests.
- Maintained clean and organized workspaces, adhering to strict health standards.
- Assisted in menu planning, considering dietary restrictions and preferences of clients.
- Managed inventory control and effectively reduced food waste during events.
- Improved operational efficiency through effective communication with kitchen staff and event coordinators.
- Demonstrated flexibility in handling diverse catering needs, from small gatherings to large corporate events.
- Provided excellent service under high-pressure situations, ensuring smooth event operations.
- Supported successful events by setting up venue spaces according to client specifications.
- Achieved safe food handling practices by following all necessary guidelines and procedures.
- Increased efficiency by assisting in equipment setup, breakdown, and maintenance during events.
- Proactively resolved customer concerns or issues, maintaining a high level of client satisfaction.
- Promoted a positive work environment through effective teamwork and collaboration among staff members.
- Provided friendly, courteous service to create memorable moments for guests.
- Maintained flexible work schedule to meet event needs.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Cleared dishes and glassware quickly following each course.
- Cleaned and organized kitchen stations to promote team efficiency.
- Arranged furniture and added decorations to assist in setting up for catering events.
Restaurant Hostess
Texas Roadhouse
07.2017 - 07.2019
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Reduced wait times for guests by effectively coordinating with other team members during peak hours.
- Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Streamlined communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
- Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
- Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party''s needs or special requests before seating them at their table.
- Partnered with servers to quickly address any potential issues related to food allergies or dietary restrictions, ensuring a positive dining experience for all guests.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
College Degree - Criminal Justice, General Business
The University of Alabama
Tuscaloosa, AL12.2023
Walpole High School
Walpole, MA06.2019
Skills
- Restaurant Experience
- Cleaning Experience
- Customer service
- Catering
- Childcare
- Events management
- Event planning
- Organizational skills
- Time management
- Client retention
- Project management
- Interpersonal skills
- Market research
- Upselling techniques
- Teamwork abilities
- Sales strategies
- Networking abilities
- Data analysis
- Problem-solving
- Effective communication
- Technical Support
- Administrative Support
- Meticulous Attention to Detail
- Industry Trends
- Effective Workflow Management
- Shipping, Receiving, and Warehousing
- Team Building and Leadership
- Relationship Building
- Schedule Management
- Adherence to High Customer Service Standards
Timeline
Sales and Service Coordinator
Colwen Hotels
06.2023 - Current
Event Manager
Massachusetts Horticultural Society
05.2022 - 06.2023
Catering Staff Member
Consider It Done Staffing LLC
05.2022 - 08.2022
Warehouse Worker
MariMed
06.2021 - 06.2023
Restaurant Hostess
Texas Roadhouse
07.2017 - 07.2019
College Degree - Criminal Justice, General Business
The University of Alabama
Walpole High School
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