Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Camille L. Quinones

Lumberton

Summary

Accomplished professional with a proven track record leading customer service teams, promoting photography services, and securing agreements. Passionate about fostering strong client relationships, identifying unique needs, and delivering customized solutions to surpass expectations. Highly skilled in orchestrating logistics, managing project timelines, and ensuring on-time deliverables. Recognized for exceptional time management, organization, prioritization, and effective cross-functional communication. A creative leader with administrative expertise to drive organizational goals forward by blending innovation with operational efficiency. Committed to delivering outstanding customer experiences while achieving measurable business results.

Overview

24
24
years of professional experience
1
1
Certification

Work History

LEASE COORDINATOR AND EVENT PLANNER

JCM Living Inc
05.2023 - Current
  • Verified lease documents for accuracy, reducing errors in lease agreements by 20%.
  • Utilized DocuSign for digital signatures, improving lease finalization speed by 30%.
  • Scheduled move-in appointments and coordinated key pick-ups via text and email, streamlining tenant onboarding.
  • Ensured 100% compliance with leasing policies by collecting required documents, such as social security cards, renter's insurance, and vehicle information.
  • Managed tenant files, restocked move-in gifts, and maintained move-in packet folders to enhance onboarding experiences.
  • Communicated proactively with management about supply needs, reducing shortages by 15%.
  • Event Coordination
  • Designed and executed community events, increasing resident engagement by 25%.
  • Partnered with vendors to source quotes and managed budgets, ensuring all events stayed within financial constraints.
  • Coordinated with the marketing team to promote events via social media and resident portals, achieving timely promotions.
  • Increased event attendance by 20% through targeted invitations and reminders sent via mass text and email.
  • Oversaw event logistics, including guest lists, decorations, and vendor contracts, ensuring seamless execution.
  • Documented event photos and videos for management and resident sharing, enhancing community visibility.
  • Conducted post-event analyses, providing management with reports on turnout and feedback for continuous improvement.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

SPECIAL EVENTS PHOTOGRAPHER

Donalisa Photography
01.2006 - 01.2023
  • Provided exceptional customer service by effectively engaging with clients, scheduling photoshoots, and coordinating timelines to meet project requirements
  • Generated detailed quotes, clearly presented terms, and successfully negotiated contracts to secure business
  • Demonstrated the ability to manage a diverse portfolio of clients simultaneously, ensuring personalized attention and satisfaction
  • Guided clients during photoshoots by directing poses and adjusting clothing or props to achieve optimal results
  • Scheduled and confirmed photography sessions, ensuring all client requirements were documented and met ahead of deadlines
  • Managed and maintained photography equipment inventory for both studio and on-location shoots, ensuring availability and operational efficiency
  • Conducted thorough equipment inspections, identifying and addressing repair or replacement needs to minimize disruptions
  • Specialized in event and portrait photography, capturing high-quality images at events such as weddings, bar mitzvahs, and corporate gatherings
  • Developed strong client relationships, leading to increased client retention and referral-based business growth
  • Edited and retouched images using Adobe Photoshop to meet client specifications and achieve high-quality results
  • Achieved revenue targets by delivering high-impact photography services and exceeding customer expectations
  • Provided exceptional client service by understanding diverse photographic preferences and delivering personalized solutions
  • Configured and arranged lighting, filters, and other photographic equipment to enhance image quality and meet creative goals

OFFICE MANAGER / SENIOR SERVICE REPRESENTATIVE

Normandy Studio
01.2002 - 01.2023
  • Company Overview: Company Overview: Provided comprehensive support for a renowned studio, catering to both retail and corporate clients with exceptional service
  • Executed administrative tasks such as scheduling, logistics coordination, and record management to ensure efficient operations
  • Organized and coordinated photoshoots while periodically performing photography services to deliver professional-quality results
  • Managed inbound communications, addressing customer inquiries promptly and delivering outstanding client experiences to enhance satisfaction and retention
  • Defined team objectives, delegated responsibilities, and guided customer service professionals in implementing best practices to enhance efficiency
  • Leveraged bilingual fluency in English and Spanish to deliver superior customer service to a diverse clientele
  • Processed customer orders seamlessly across multiple platforms, including in-person, online, and via mail, ensuring accuracy and timely delivery
  • Monitored inventory levels, developed action plans, and communicated needs to management to support operational continuity
  • Built and maintained strong relationships with school advisors, leading to new business opportunities and account growth
  • Identified and secured revenue growth opportunities through successful negotiation of school account contracts
  • Photographed a variety of school-based events, including graduations, proms, concerts, yearbooks, and sports events, capturing moments with professional precision
  • Promoted services and offerings to customers, prepared quotes, and successfully converted leads into contracts
  • Trained and mentored new photographers, enhancing team proficiency in lighting setups, posing techniques, and organizational policies
  • Processed client orders accurately and efficiently, delivering high-quality outputs that exceeded customer expectations
  • Collaborated with clients to fulfill creative aspirations, offering personalized photography solutions tailored to their needs
  • Consistently achieved annual revenue growth, contributing significantly to overall business success
  • Represented the company as a brand ambassador, actively engaging with the community to generate new business
  • Provided comprehensive support for a renowned studio, catering to both retail and corporate clients with exceptional service

Education

Associate of Applied Science - Media Arts & Design, Advertising

Middlesex Community College
Edison, NJ
06.2002

Skills

  • Multitasking and organization
  • Customer service
  • Data entry
  • Decision-making
  • Work Planning and Prioritization
  • Photo Editing & Retouching
  • Customer Relations
  • Staff Training & Mentorship
  • Strategic Planning
  • Revenue Generation & Profit
  • Event Planning
  • MS Office 365
  • Adobe Photoshop
  • Teamwork & Collaboration
  • Complex Problem Solving
  • Continuous Improvement
  • Scheduling & Calendar
  • Administrative Functions
  • Relationship building
  • MS office
  • Schedule coordination
  • Document management
  • Scheduling and calendar management
  • Event planning
  • Information collection
  • Administrative oversight

Certification

  • NJ Real Estate License, 2023
  • Reiki certification I & II, 2020
  • Computer Operations, 2011

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

LEASE COORDINATOR AND EVENT PLANNER

JCM Living Inc
05.2023 - Current

SPECIAL EVENTS PHOTOGRAPHER

Donalisa Photography
01.2006 - 01.2023

OFFICE MANAGER / SENIOR SERVICE REPRESENTATIVE

Normandy Studio
01.2002 - 01.2023

Associate of Applied Science - Media Arts & Design, Advertising

Middlesex Community College

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