Camille L. Quinones
Lumberton,USA
Summary
Accomplished professional with extensive experience leading customer service teams, promoting photography services, and securing agreements. Passionate about building strong client relationships, identifying unique needs, and delivering tailored solutions to exceed expectations. Highly skilled in orchestrating logistics, managing project timelines, and ensuring timely deliverables. Known for exceptional time management, organization, prioritization, and effective cross-functional communication. A creative leader with administrative expertise to drive organizational goals forward, blending innovation with operational efficiency. Dedicated to providing an outstanding customer experience while achieving measurable business results.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Lease Administrator & Event Coordinator
Lynnewood Gardens
09.2023 - Current
- Verified lease documents for accuracy, reducing errors in lease agreements utilizing MRI software
- Employ DocuSign for digital signatures, improving lease finalization speed and accuracy
- Scheduled move-in appointments and coordinated key pick-ups via text and email, streamlining tenant onboarding process
- Responsible for reviewing all resident living amenities, payment methods, parking rules, event registration, laundry, resident apps and review lease details, and approval letter
- Ensured 100% compliance with leasing policies by collecting required documents, such as social security cards, renter's insurance, and vehicle information and payments
- Leveraged bilingual fluency in English and Spanish to deliver superior customer service to a diverse clientele
- Managed tenant files, restocked move-in gifts, and maintained move-in packet folders to enhance onboarding experiences
- Monitored inventory levels, developed action plans, and communicated needs to management to support operational continuity
- Designed and executed community events, increasing resident engagement by 25%
- Partnered with vendors to source quotes and managed budgets, ensuring all events stayed within financial constraints
- Coordinated with the marketing team to promote events via social media and resident portals, achieving timely promotions
- Increased event attendance by 20% through targeted invitations and reminders sent via mass text and email
- Oversaw event logistics, including guest lists, decorations, and vendor contracts, ensuring seamless execution
- Documented event photos and videos for management and resident sharing, enhancing community visibility
- Conducted post-event analyses, providing management with reports on turnout and feedback for continuous improvement
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed
Special Events Photographer
Donalisa Photography
01.2006 - 01.2023
- Specialized in event and portrait photography, capturing high-quality images at events such as weddings, bar mitzvahs, and corporate gatherings
- Promoted services and offerings to customers, prepared quotes, clearly presented terms and successfully converted leads into contracts
- Provided exceptional customer service by effectively engaging with clients, scheduling photoshoots, and coordinating timelines to meet project requirements
- Demonstrated the ability to manage a diverse portfolio of clients simultaneously, ensuring personalized attention and satisfaction
- Guided clients during photoshoots by directing poses arranged lighting, filters, and other photographic equipment and adjusting clothing or props to achieve optimal results
- Scheduled and confirmed photography sessions, ensuring all client requirements were documented and met ahead of deadlines
- Conducted thorough equipment inspections, identifying and addressing repair or replacement needs to minimize disruptions
- Developed strong client relationships, leading to increased client retention and referral-based business growth
- Edited and retouched images using Adobe Photoshop to meet client specifications and achieve high-quality results
Office Supervisor / Senior Service Representative
Normandy Studio
01.2002 - 01.2023
- Company Overview: A renowned studio catering to retail clients
- Provided comprehensive support for a renowned studio, catering to retail clients with exceptional service
- Executed administrative tasks such as scheduling, logistics coordination, and record management to ensure efficient operations
- Organized and coordinated photoshoots while periodically performing photography services to deliver professional-quality results
- Managed inbound communications, addressing customer inquiries promptly and delivering outstanding client experiences to enhance satisfaction and retention
- Defined team objectives, delegated responsibilities, and guided customer service professionals in implementing best practices to enhance efficiency
- Processed customer orders seamlessly across multiple platforms, including in-person, online, and via mail, ensuring accuracy and timely delivery
- Built and maintained strong relationships with school advisors, leading to new business opportunities and account growth
- Identified and secured revenue growth opportunities through successful negotiation of school account contracts
- Photographed a variety of school-based events, including graduations, proms, concerts, yearbooks, and sports events, capturing moments with professional precision
- Trained and mentored new photographers, enhancing team proficiency in lighting setups, posing techniques, and organizational policies
- Collaborated with clients to fulfill creative aspirations, offering personalized photography solutions tailored to their needs
- Consistently achieved annual revenue growth, contributing significantly to overall business success
- Represented the company as a brand ambassador, actively engaging with the community to generate new business opportunities
- A renowned studio catering to retail clients
Education
Associate of Applied Science - Media Arts & Design, Advertising
Middlesex Community College
Edison, NJ06.2002
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
- Photo Editing & Retouching
- Customer Relations
- Staff Training & Mentorship
- Strategic Planning
- Revenue Generation & Profit
- Event Planning
- MS Office 365
- Adobe Photoshop
- Teamwork & Collaboration
- Complex Problem Solving
- Continuous Improvement
- Scheduling & Calendar
- Administrative Functions
Certification
- NJ Real Estate License, 2023
- Reiki certification I & II, 2020
- Computer Operations, 2011
Languages
Spanish
Native or Bilingual
Timeline
Lease Administrator & Event Coordinator
Lynnewood Gardens
09.2023 - Current
Special Events Photographer
Donalisa Photography
01.2006 - 01.2023
Office Supervisor / Senior Service Representative
Normandy Studio
01.2002 - 01.2023
Associate of Applied Science - Media Arts & Design, Advertising
Middlesex Community College
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