Customer service
Open To Work
CAMILLE MCCALL
Augusta National Golf Club
Augusta,GA
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Turndown AttendantServer / Customer ServiceServer / Customer ServiceCaregiverManager / Key Holder / Customer Service
Work Type
Full TimeContract WorkGig WorkPart TimeConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemoteHybrid
Location:
Augusta, GA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing
23
years of professional experience
Customer service-focused professional with management and healthcare experience, skilled in coordinating administrative duties in medical office settings to enhance patient services. Strong communication with patients and healthcare providers improves patient volume and flow. Effective time management establishes priorities and meets deadlines, while attention to detail ensures accuracy and operational efficiency.
Work History
Turndown Attendant
8 Months- Managed scheduling for turndown services, optimizing staff assignments and workflow efficiency.
- Trained new team members on best practices for room preparation and guest service excellence.
- Collaborated with housekeeping team to maintain consistent quality in guest accommodations.
- Conducted detailed room inspections to ensure cleanliness and adherence to club standards.
Server / Customer Service
1 Year 5 Months- Facilitated smooth onboarding for new team members, enhancing operational efficiency. Optimized inventory management to reduce waste and improve stock accuracy. Streamlined reservation scheduling, resulting in improved customer satisfaction.
- Managed order intake and data entry operations using point of sale (POS) technology to ensure operational efficiency.
- Executed targeted sales initiatives aimed at maximizing food and beverage revenue streams.
- Emphasized service excellence through a professional approach, contributing to elevated customer satisfaction levels.
- Monitored online orders while ensuring thorough understanding of menu items to enhance customer service.
- Arranged dining room layout and performed thorough cleaning to enhance guest experience and uphold cleanliness standards.
- Engaged with colleagues to foster a cooperative atmosphere while managing tasks in a high-pressure setting.
Server / Customer Service
11 Months- Achieved seamless onboarding of new team members, enhancing team productivity. Delivered exceptional customer service by efficiently handling inbound calls. Streamlined inventory management and reservation processes, improving overall efficiency.
- Facilitated seamless order processing through precise data entry in point of sale (POS) system to enhance customer service.
- Utilized effective sales methodologies to drive revenue growth in food and beverage sectors.
- Emphasized professionalism in interactions to deliver outstanding service and achieve high customer satisfaction levels.
- Maintained up-to-date knowledge of menu offerings to facilitate efficient processing of online orders.
- Performed thorough cleaning and organization of dining room to enhance guest experience and uphold quality standards.
- Contributed to team success by adapting to rapidly changing priorities and maintaining effective communication.
Caregiver
2 Years 3 Months- Implemented safety protocols and health standards to promote a secure environment.
- Coordinated and supported daily living activities, ensuring proper personal hygiene, mobility, and nutritional intake.
- Oversaw light housekeeping responsibilities. Coordinated meal preparation for optimal nutrition. Managed errands efficiently to support household operations.
- Monitored compliance with confidentiality and privacy regulations to ensure protection of sensitive health information.
Manager / Key Holder / Customer Service
17 Years 6 Months- Assumed managerial responsibilities, leading team efforts to achieve organizational goals.
- Facilitated seamless operations by managing a team of 25 members through structured scheduling. Cultivated a skilled workforce by hiring and training new employees, contributing to team success. Streamlined task delegation to improve overall team efficiency and project outcomes.
- Coordinated daily restaurant openings and closings while maintaining supply chain efficiency.
- Managed call communications and executed payroll processing, ensuring meticulous record-keeping and adherence to operational standards.
- Managed Aloha POS software to ensure accurate order processing and maintain high levels of customer satisfaction.
- Developed a supportive work environment by actively motivating employees to achieve their goals and enhance their skills.
- Managed and resolved staff and customer service challenges to enhance operational efficiency.
Education
Associate of Science Degree - Healthcare Management
Associate of Applied Science - Healthcare Information Technology
Skills
Coordinated scheduling expertise
Efficiency in operations
Efficiency enhancement
Aloha POS proficiency
Payroll administration
Budgeting and forecasting
Strategic leadership
Professional communication skills
Zoom and MS Teams
Microsoft Office proficiency
Systematic practice approach
Human resources leadership
Accurate co-payment handling
Insurance claims management
Insurance claim administration
Medical language proficiency
EHR system proficiency
Skilled in electronic health record systems
Patient records administration
Clinical data administration
Timeline
Turndown Attendant
Augusta National Golf Club
12.2025 - CurrentRead More
Server / Customer Service
California Dreaming
02.2024 - 07.2025Read More
Server / Customer Service
Logan’s Roadhouse
12.2022 - 11.2023Read More
Caregiver
Independent Care Provider
09.2020 - 12.2022Read More
Manager / Key Holder / Customer Service
Applebee’s Grill + Bar
03.2003 - 09.2020Read More
Ultimate Medical Academy
Associate of Science Degree from Healthcare Management
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Miller-Motte Technical College
Associate of Applied Science from Healthcare Information Technology
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