Summary
Overview
Work History
Education
Skills
Timeline
Generic

Camille Mcdonald

Orlando,FL

Summary

Proven team leader with a track record of enhancing productivity and fostering a positive work environment at Walt Disney World Resort. Excelled in critical thinking and trainer , significantly improving staff development. Demonstrated flexibility and a cooperative attitude, ensuring high levels of customer satisfaction and safety.

Overview

16
16
years of professional experience

Work History

Cast Member

Walt Disney World Resort
11.2010 - Current
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Greeted customers and provided outstanding customer service.

Park Quality

SeaWorld Parks & Resorts Orlando
02.2013 - 11.2013
  • Removed trash, debris and other waste materials from premises.
  • Emptied trashcans and transported waste to collection areas.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Provided assistance to other staff members with cleaning of difficult areas.

Front Desk Receptionist

Orlando Tech
05.2008 - 08.2008
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Resolved customer problems and complaints.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Education

College Prep

Sophia Learning
Orlando
08.2020

High School Diploma -

Workforce Advantage Academy Charter High School
Orlando, FL
06.2012

Skills

  • Can-do attitude
  • Cooperative and Positive Attitude
  • Positive environment planning
  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Dependable and Responsible
  • Team Management
  • Critical Thinking
  • Flexible and Adaptable

Timeline

Park Quality

SeaWorld Parks & Resorts Orlando
02.2013 - 11.2013

Cast Member

Walt Disney World Resort
11.2010 - Current

Front Desk Receptionist

Orlando Tech
05.2008 - 08.2008

College Prep

Sophia Learning

High School Diploma -

Workforce Advantage Academy Charter High School

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Camille Mcdonald