Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
PROPERTY MANAGER
KMC MANAGEMENT
INDIANAPOLIS, INDIANA
04.2015 - Current
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
Followed up on delinquent tenants and coordinated collection procedures.
Completed final move-out walk-throughs with tenants to identify required repairs.
Maintained original leases and renewal documents in digital and hardcopy format for property management office.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Introduced prospective tenants to types of units available and performed tours of premises.
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Coordinated with janitorial and engineering staff on maintenance and upkeep.
Maintained sufficient number of units market-ready for lease.
Handled disciplinary actions, performance appraisals and terminations of company staff.
Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
Prepared specifications, solicited bids and approved subcontracts for building services.
Developed and executed plan to achieve and maintain 98% or better rate of occupancy.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Owner/Operator Truck Driver
Indiana Transport
Elkhart, IN
08.2019 - Current
Operated with safety and skill to avoid accidents and delays.
Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
Managed day-to-day business operations.
Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
Maintained daily, legible DOT log book and submitted corresponding documents.
Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Dropped and hooked trailers and changed configuration of equipment.
Completed preventive maintenance and mechanical repairs on vehicles.
Contacted customers to report delayed delivery times.
Education
Bachelor of Science - Business Administration And Management
Martin University
Indianapolis, IN
06.2019
Associate of Science - BUSINESS
Oakland City University
Oakland City, IN
06.2012
Skills
DOT Requirements
State and Federal Regulations
Grounds and Facility Inspection
Disturbance Handling
Local and State Laws
Violation Resolution
Complaints Investigation
Tenant and Owner Liaising
Vacancy Marketing
Dispute Handling
Rent Collection
Affordable Housing Programs Knowledge
Tenant and Eviction Laws
Increasing Occupancy
Equipment Replacement
Video Surveillance
Property Walks
Property Rights
Notice Posting
Bid Proposals
Maintenance and Supply Requests
Employee Motivation and Guidance
Office Staffing
Resident Satisfaction
Inspecting Properties
Fair Housing Laws Knowledge
Screening Processes
Tenant Rights
Property Management Experience
Reliable Automobile
Communication
Yardi
Certification
FAIR HOUSING TRAINING 2019
HUD MANAGEMENT & OCCUPANCY REVIEW CHALLENGE 2016
Timeline
Owner/Operator Truck Driver
Indiana Transport
08.2019 - Current
PROPERTY MANAGER
KMC MANAGEMENT
04.2015 - Current
Bachelor of Science - Business Administration And Management