Camille Murray
Lihue
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and my proactive approach to meeting customer and organizational goals. Being a born and raised Kauai native, this provides me with well-known knowledge of the island and its pleasures which also makes a great impact on the overall experience I provide to all my customers when needed.
Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. I have been a part of the workforce for 15+ years doing all kinds of different things that have all taught me something new and beneficial to my life as well as my overall experience in the customer service industry. I have learned to adapt very quickly to new environments because I am capable to cope with change easily. I even shine in those types of situations if I'm lucky!
Finally I believe one of my best qualities is that I am reliable! I show up on time always! Never once have I no called no showed in all of my years in the workforce. If given the opportunity to be apart of your company I promise you that it wont be regretted.
Thank You
Overview
5
5
years of professional experience
1
1
Certification
Work History
VACATION RENTAL CLEANER
Allkauai Cleaning
02.2024 - 12.2024
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Organized and used industrial cleaning products following strict safety procedures.
- Provided assistance to other staff members with cleaning of difficult areas.
- Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
SERVER
The Plantation House at Gaylords
01.2024 - 06.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Sales Floor Manager
Garden Island Auto Sales
01.2021 - 04.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Inventoried all cars up for sale on weekly basis. Always taking notes of which vehicles needs more attention, maintenance, gas, etc.
- Picked up and dropped off vehicles from the shipping yard.
RESTAURANT FLOOR MANAGER
Koloa Pizza Kitchen +Bar
09.2021 - 12.2023
- Demonstrated strong problem solving abilities by resolving customer complaints quickly and efficiently
- Coordinated daily operations of the restaurant floor, including seating arrangements, table maintenance, and order taking
- Developed innovative strategies to increase customer satisfaction levels, resulting in an increase in sales revenue
- Resolved conflicts between employees professionally and effectively utilizing conflict resolution techniques
- Monitored cash flow throughout shifts, ensuring accuracy of end-of-day reports
- Implemented a system to monitor employee performance, encouraging positive behavior through recognition programs
- Ensured compliance with health and safety regulations while providing exceptional guest service
SERVER
Lilikoi Bar & Grill
03.2021 - 04.2022
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Used good communication skills to reduce guest dissatisfaction
- Memorized menu to help diners make informed meal choices
- Used focus and memorization skills to keep track of tables and remember orders
- Processed payments and completed register transactions accurately
- Cleaned and sanitized hands and surfaces to optimize food safety and comply with health department regulations
SERVER
Oasis on the Beach
01.2021 - 06.2021
- Greeted and accommodated guests, building positive experience from first interaction
- Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members
- Delivered customer checks and securely processed credit card or cash payments
- Monitored food and beverage levels to satisfy customer needs
BAKER
Passion Bakery
02.2020 - 12.2020
- Cleaned work surfaces throughout the day to keep facility sanitary at all times
- Maintained high standards of hygiene and cleanliness in the kitchen to comply with health and safety regulations
- Stocked, prepped, and cleaned bakery to complete daily opening and closing duties
- Prepared and baked cakes, cookies, pies, and desserts according to recipes
- Operated and maintained baking equipment and machinery
- Monitored food storage, rotation, and expiration dates to reduce waste
- Trained new staff on proper baking methods and use of equipment
- Demonstrated strong knowledge of baking techniques including kneading, rolling, cutting, and shaping doughs
- Managed inventory of ingredients to ensure availability for production needs
Education
ASSOCIATE IN FINE ARTS (A.F.A.) - SOCIAL WORK
Kauai Community Collage
Puhi, KauaiHigh School Diploma -
Kauai High School
Lihue, HI06-2011
Skills
- Staff Training and Development
- Crisis Management
- Wine Knowledge
- Decision-making abilities
- Attention to detail
- Organizational skills
- Multitasking capabilities
- Team leadership
- First aid and CPR
- Customer service excellence
- Recruitment and hiring
- Upselling techniques
- Menu knowledge
Certification
- CPR Certified, 12/31/27
- Food Handlers Card, 12/31/25
- Department of Liquor Control BLUE CARD, 20049557, 02/15/27
Languages
English
Full Professional
Timeline
VACATION RENTAL CLEANER
Allkauai Cleaning
02.2024 - 12.2024
SERVER
The Plantation House at Gaylords
01.2024 - 06.2024
RESTAURANT FLOOR MANAGER
Koloa Pizza Kitchen +Bar
09.2021 - 12.2023
SERVER
Lilikoi Bar & Grill
03.2021 - 04.2022
Sales Floor Manager
Garden Island Auto Sales
01.2021 - 04.2024
SERVER
Oasis on the Beach
01.2021 - 06.2021
BAKER
Passion Bakery
02.2020 - 12.2020
ASSOCIATE IN FINE ARTS (A.F.A.) - SOCIAL WORK
Kauai Community Collage
High School Diploma -
Kauai High School
Similar Profiles
Kyra ShepardKyra Shepard
Cleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning SolutionsCleaning Manager at Rebecca's Cleaning Services / Sunshine Home Cleaning Solutions
Veronica VasquezVeronica Vasquez
I have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning ServicesI have helped out in Los dos Laredo’s tuxedos at Cleaning Exec Cleaning Services
Remedios HopkinsRemedios Hopkins
Cleaner at Millennium Cleaning (WA) Unit Trust trading as Airlite CleaningCleaner at Millennium Cleaning (WA) Unit Trust trading as Airlite Cleaning
Mandy (Star) ObatakeMandy (Star) Obatake
Dog Groomer at Self EmployedDog Groomer at Self Employed
Evan SimeonaEvan Simeona
Apprentice Carpenter at Gill DevelopmentApprentice Carpenter at Gill Development