Camille M. Watson
Pompano Beach,FL
Summary
Solution-oriented individual with proven ability to efficiently manage multiple tasks while proactively identifying and addressing challenges. Successfully manage teams while promoting open communication. Committed to enhancing customer experiences through exceptional service, which fosters appreciation and loyalty. Genuine passion for positively impacting the lives of others, finding great satisfaction in making a difference.
Overview
23
23
years of professional experience
Work History
Director of Operations
The Hollywood Trainer, LLC - Jeanette's Healthy Living Club
09.2012 - Current
- Oversee daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
- Research suppliers, identify top candidates and assist in the hiring process.
- Negotiate contracts up to 300K with suppliers to significantly reduce operational expenses without compromising on quality.
- As a team, increased company profits by 436% over 5 years and recovered revenue by 71.5 % in the last 2 years.
- Drove revenue growth by creating new membership options at a higher price point, redesigned billing page to optimize checkout and capture more sales globally, and added wallets to give customers multiple payment options.
- Developed the Hollywood Trainer Healthy Living Club website, a subscription-based platform, based on the book, The Hollywood Trainer Weight-Loss Plan.
- Served as the project manager for Jeanette's Healthy Living Club APP. Tested mobile app usability and performance during the build stage. Identified bugs and functionality issues and created reports for coders.
- Collaborated closely with the design team on mobile UX design to ensure user experience meet our customer expectations.
- Track customer request and trends then suggest enhancements to meet customer needs.
- Fostered a supportive community inside our club by launching a community corner. The hollywood trainer team support and motivate club members on this forum. Member involvement increased and member retention rates improved.
- Hire, train, and motivate team members to achieve company goals and objectives.
- Supervise the marketing team and review ad copy, ad placement, and targeting strategies.
- Property management duties: Oversaw construction projects, collaborated with regulatory agencies to obtain permits and licenses, prepared rental properties for showings.
Airline Pilot / First Officer
Mesa Airlines & PSA Airlines
01.2016 - 11.2018
- Airline Pilot/First Officer, flying domestic and international routes for regional airlines operating as American Airlines.
- Assisted the Captain in the safe, on-time, and efficient operation of the aircraft in accordance with company procedures and Federal Aviation Regulations.
- Communicated and supported team members utilizing crew resource management techniques.
- Maintained airplane system knowledge, current industry trends, regulatory requirements, and best practices for safe aviation operations.
- Demonstrated exceptional decision-making abilities during high-pressure situations, maintaining a calm demeanor and focusing on passenger safety.
Assistant Chief Pilot: FAR Part 135 First Officer
Choice Airways
10.2011 - 06.2012
- Operated as an Airline Pilot/First Officer flying to international destinations such as Cuba, Bahamas, Turks & Caicos Islands,and Haiti.
- Filed instrument flight plans with air traffic control, enabling proper flight coordination.
- Conducted aircraft walk-around inspections before entering cockpit for flight and upon completion of each flight.
- Provided excellent customer service to private charter clients. Ensuring catered items were available upon boarding. Assisted special needs passengers. Briefed passengers on takeoff and landing times, unforeseen obstacles and weather conditions.
- Organized, planned, and taught the initial systems ground school to new hire pilots.
- Mentored junior pilots, fostering a culture of continuous learning and professional growth within the organization.
- Assisted the Chief Pilot with tasks requested during the company's initial Part 135 certification with the Federal Aviation Administration.
Assistant Chief Flight Instructor: FAR Part 141 Flight School
Florida Aviation Academy
03.2002 - 09.2011
- Provided flight and ground training to certified flight instructors.
- Conducted weekly instructor meetings to review student performance and offer technical feedback to help instructors provide the best training to our customers.
- Developed a grading scale and records legend that was incorporated into the Training Course Outline and approved by the Federal Aviation Administration.
- Served as the key liaison between senior management and Federal Aviation Administrations Part 141 inspector.
- Reviewed and ensured flight schools regulatory compliance with training manuals, syllabi, and flight operations handbook.
- Provided flight and ground lessons to Private Pilot, Instrument, Commercial, Multi-Engine, Air Line Transport Pilot and Flight Instructor students. Maintained a 95% initial pass rate over 10 years, and an Certified Flight Instructor pass rate of 100%.
Education
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
2-Year Diploma - Fashion Merchandising
Sir Sanford Fleming College of Applied Arts And Technology
Skills
- Work efficiently under pressure
- Negotiation
- Risk mitigation
- Strategic planning and execution
- Revenue generation
- Identifying cost-saving opportunities
- Team leadership / Motivating teams
- Staff training/development
- Teaching technical concepts
- Microsoft Office
- Apple software
- Vimeo Video Editing
- Canva Proficiency
- Customer service
Ratings And Certificates
- Aviation: Airline Transport Pilot.
- Flight Instructor Certificates: CFI, CFII, MEI.
- Fitness: Yoga Fit Certification, Spinning Certification, YMCA Group Fitness Instructor (Canada).
Timeline
Airline Pilot / First Officer
Mesa Airlines & PSA Airlines
01.2016 - 11.2018
Director of Operations
The Hollywood Trainer, LLC - Jeanette's Healthy Living Club
09.2012 - Current
Assistant Chief Pilot: FAR Part 135 First Officer
Choice Airways
10.2011 - 06.2012
Assistant Chief Flight Instructor: FAR Part 141 Flight School
Florida Aviation Academy
03.2002 - 09.2011
Bachelor of Science - Professional Aeronautics
Embry-Riddle Aeronautical University
2-Year Diploma - Fashion Merchandising
Sir Sanford Fleming College of Applied Arts And Technology
Similar Profiles
Paul CamusoPaul Camuso
Personal Trainer at Independent and Health Club Personal TrainerPersonal Trainer at Independent and Health Club Personal Trainer
Yeinier Garcia LopezYeinier Garcia Lopez
System Administrator at Providers for Healthy LivingSystem Administrator at Providers for Healthy Living
Sherika WilliamsSherika Williams
Business Manager at Joel Healthy Living: Magic City NutritionBusiness Manager at Joel Healthy Living: Magic City Nutrition