Summary
Overview
Work History
Education
Skills
Timeline
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Camille Obendorf

Charlotte,NC

Summary

Dynamic professional with a proven track record at Movement Bank, specializing in financial transaction oversight and fostering exceptional client relationships. Excelled in reducing mortgage processing times and enhancing team efficiency. Known for a detail-oriented approach and strong communication skills, consistently exceeding client expectations and achieving recognition for outstanding service. Driven to lead a movement of change within the client service industry by loving and valuing each client and understanding their personal financial goals.

Overview

5
5
years of professional experience

Work History

Transaction Specialist

Movement Bank
03.2022 - Current
  • Enhanced client satisfaction by efficiently processing transactions and addressing inquiries.
  • Reduced errors with meticulous attention to detail during the mortgage underwriting process.
  • Developed expertise in various mortgage loan products becoming a valuable resource for the team and clients alike.
  • Demonstrated versatility by handling multiple responsibilities simultaneously on a day to day basis without compromising on quality or timeliness of getting our clients to the closing table.
  • Promoted a culture of change in the client service industry to love and value each of our clients and their home ownership and financial goals
  • Streamlined mortgage transaction processes for improved accuracy and reduced processing times to achieve a 7 day closing.
  • Responded to customer concerns and questions on daily basis with the goal to make the home loan process less stressful and more personal to the client.
  • Worked with real estate agents, attorneys, and insurance agents to ensure everyone was on the same page from start through to closing.

Licensed Mortgage Loan Officer

Angel Oak Home Loans
10.2020 - 02.2022
  • Conducted thorough analyses of applicants'' financial profiles to determine suitable loan options and provide sound guidance during decision-making processes.
  • Managed a pipeline of multiple loans while maintaining strict adherence to deadlines and regulatory requirements.
  • Assisted borrowers facing financial difficulties by offering alternative solutions such as refinancing.
  • Processed and closed loans efficiently, ensuring all required documentation was obtained in a timely manner.
  • Educated clients on the mortgage process, assisting them with gathering necessary documentation for pre-approval applications.
  • Collaborated with underwriters to resolve complex issues and expedite the loan approval process.

Receptionist Administrator

AZ Home Loans LLC
07.2020 - 09.2020
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
  • Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.

Education

Education

East Carolina University
Greenville, NC

Skills

  • Financial Transaction Oversight
  • Sales Operations Support
  • Customer Relationship Development
  • Responsive to New Challenges
  • File Management
  • Effective Deadline Management
  • Document Organization
  • Collaborative Team Engagement
  • Analytical Problem-Solving
  • Prioritization and Time Management
  • Detail-Oriented Approach
  • Strong Communication Skills

Timeline

Transaction Specialist

Movement Bank
03.2022 - Current

Licensed Mortgage Loan Officer

Angel Oak Home Loans
10.2020 - 02.2022

Receptionist Administrator

AZ Home Loans LLC
07.2020 - 09.2020

Education

East Carolina University

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Camille Obendorf