Camille Primeaux
BEAUMONT,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Responsible, punctual and productive professional offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Closing Coordinator
ServiceLink
02.2022 - 02.2023
- Affirmed loan document accuracy to protect lenders from potential fraud.
- Contacted appropriate agencies to complete searches, order records, and obtain documents.
- Collaborated with lenders, agents, and legal professionals to resolve transactional and title issues.
- Delivered positive customer experiences and successful deal closures through open, constructive communications.
- Calculated, reviewed and corrected errors on interest, principal and closing costs.
- Consulted with outside vendors to identify and resolve loan closing issues.
- Maintained checklists of required documentation and open issues affecting closings.
- Responsible for closing documents in accordance with state requirements and client instructions.
- Addressed inquires from clients, borrowers, notaries, and internal staff professionally in a timely manner.
- Confirm closing dates, location, documentation, and funds due at closing.
Team Member, Vendor Maintenance/Billing Specialist
ServiceLink
06.2020 - 02.2022
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed and maintained billing procedures to make timely payments.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked with multiple departments to check proper billing information.
- Monitored customer accounts to identify and rectify billing issues.
- Developed strong cooperative relationships with coworkers and managers.
- Processed and verified invoices to secure accuracy of billing information.
- Provided excellent customer service, developing and maintaining client relationships.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Worked to meet all production goals and accuracy requirements.
Administrative Assistant
True SenseMarketing
04.2016 - 05.2020
- Supported executive staff in creation, production and delivery of request for proposal documents.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Scheduled travel arrangements, such as booking flights, cars and making hotel reservations.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Executed record filing system to improve document organization and management.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Greeted and assisted arriving visitors.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Assisted coworkers and staff members with special tasks on daily basis.
- Volunteered to help with special projects of varying degrees of complexity.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks.
- Managed and submitted Check Request.
Donor Relations Representative
TrueSense Marketing
02.2015 - 04.2016
- Defined and achieved project and overall organizational vision, strategies and tactics.
- Built professional relationships with distributors, customers and media staff by attending trade shows.
- Contacted and built relationships with faith based organizations.
- Utilized effective fundraising techniques, while on phones, to solicit donations for our nonprofit clients.
- Responded to donors’ requests.
- Informed donors of the impact of their donations.
- Maintained and Navigated communication records within the database.
- Participated in quality initiatives and follow all quality related procedures.
Project Manager
Mailing Services Of Pittsburgh
02.2013 - 02.2015
- Verified quality of deliverables and conformance to specifications before submitting to clients.
- Identified plans and resources required to meet project goals and objectives.
- Maintained open communication by presenting regular updates on project status to customers.
- Coordinated material procurement and required services for projects within budget requirements.
- Analyzed project performance data to identify areas of improvement.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Reported regularly to managers on project budget, progress and technical problems.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored project progress, identified risks and took corrective action as needed.
- Prepared and submitted project invoices for review and approval.
Education
Bachelor of Arts - Art Education
Westminster College
New Wilmington, PA05.1991
Skills
- Office Reception
- Customer Service
- Excel Spreadsheets
- Mail Management
- Inventory Records
- Staff Motivation
- Time Management
- Calendar Management
- Travel Planning
- Phone Call Answering
- Critical Thinking
- Prioritization
- Active Listening
- Microsoft Office
- Team Bonding
- Self Starter
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
We are all faced with a series of GREAT opportunities brilliantly disguised as impossible situations.
Chuck Swindoll
Timeline
Closing Coordinator
ServiceLink
02.2022 - 02.2023
Team Member, Vendor Maintenance/Billing Specialist
ServiceLink
06.2020 - 02.2022
Administrative Assistant
True SenseMarketing
04.2016 - 05.2020
Donor Relations Representative
TrueSense Marketing
02.2015 - 04.2016
Project Manager
Mailing Services Of Pittsburgh
02.2013 - 02.2015
Bachelor of Arts - Art Education
Westminster College
Similar Profiles
Dawn FeittDawn Feitt
Policy Coordinator/Administrative Escrow Clerk at ServiceLinkPolicy Coordinator/Administrative Escrow Clerk at ServiceLink
Francisco ChaparroFrancisco Chaparro
Loan Counselor at ServiceLinkLoan Counselor at ServiceLink
Deborah SullivanDeborah Sullivan
Vice President, Client Relations – Auction Division at ServiceLinkVice President, Client Relations – Auction Division at ServiceLink
Lindsey TurnerLindsey Turner
Property Data Collection Specialist at ServiceLinkProperty Data Collection Specialist at ServiceLink
Veronica ReyesVeronica Reyes
Business Risk and Control Officer at Citi Bank (U.S. Personal Bank)Business Risk and Control Officer at Citi Bank (U.S. Personal Bank)