Camille Prince
Summary
Enthusiastic individual with skills in working with in both team based and, independent capacities. Bringing strong ethic and excellent organizational skills to any setting. Articulate, energetic, and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
14
14
years of professional experience
Work History
General Manager
Wendys Restaurant
Beaufort, SC
01.2021 - Current
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Administered employee discipline through verbal and written warnings.
- Led employee evaluations with constructive feedback to boost performance.
- Guided management and supervisory staff to promote smooth operations.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Delegated work to staff, setting priorities and goals.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Club Operations Manager NF-3
MCCS
Okinawa, Japan
10.2019 - 10.2021
- Manage scheduling for staff, monitoring resource allocation to provide optimal coverage and service.
- Perform various administrative task to include managing accounts payable and receivable by entering invoice data into company database PeopleSoft, executing record filing system to improve document organization, and organizing customer records in accordance with data privacy laws.
- Build customer loyalty and retention by providing positive first impressions through warm greetings, directing customer communications appropriately and by answering customer inquiries in a timely manner.
- Audit food and beverage inventory and cost control systems and processes through Oracle.
Operations Associate NF-2
MCCS
Quantico , VA
05.2016 - 08.2018
- Assessed customer needs and solved customer challenges by offering relevant products and services.
- Eased team transitions and new employee orientation through effective training and development program, that maximize team performance and reduce process gaps on products, software, operational best practices, and store protocols.
- Provided outstanding service to all customers by attending closely to concerns and developing solutions through exceptional product knowledge which cultivated impactful relationships that drove business development.
- Promoted positive customer experience through day-to-day supervision of customer activity to ensure safe and secure shopping environment.
- Recognized for versatility and assigned to 3 facilities and promoted into supervisory role within 6 months.
Food Manager
Severson Group
Twentynine Palms, CA
06.2012 - 08.2015
- Managed establishment with 20 staff and successfully kept business operations running smoothly by setting work schedules to account for changing staff levels and expected workloads.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Reviewed pricing and ordered food ingredients, kitchen appliances and supplies.
- Performed restaurant walk-throughs and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inspected preparation and storage equipment regularly to assess and maintain quality and high level of cleanliness for cost-effective, safe operation in handling food and beverage products.
- Completed reports to assist team in meeting sales, stock loss, labor objectives and margin goals to increase profitability.
Assistant Manager
Dollar Tree
Twentynine Palms, CA
01.2010 - 07.2012
- Assisted store manager to develop and implement merchandising strategies and promotional improvement to achieve sales and profit goals.
- Conducted job interviews, led employee performance evaluations, and rewarded top performers to retain quality personnel, and to cultivate improvement initiatives.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Developed and implemented comprehensive sales training and mentorship for all personnel to enhance skills and achieve daily targets.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Boosted inventory and record keeping accuracy by conducting through inspections and comparing shipment contents with documentation.
Education
Business Management
University of Maryland
Okinawa, JapanSkills
- Operations management
- Administration
- Customer Service
- Product & Service Sales
- Training & Development
- Quality Assurance
- Process & Procedure Development
- Inventory Management
- Business Development
- Leadership
Accomplishments
- 2020 Employee Excellence Award - Received for going above and beyond in the delivery of World Class Customer Service.
- Certificate of Achievement Award - Received for outstanding performance within the Marine Corps Food Service Program.
Timeline
General Manager
Wendys Restaurant
01.2021 - Current
Club Operations Manager NF-3
MCCS
10.2019 - 10.2021
Operations Associate NF-2
MCCS
05.2016 - 08.2018
Food Manager
Severson Group
06.2012 - 08.2015
Assistant Manager
Dollar Tree
01.2010 - 07.2012
Business Management
University of Maryland
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