Camille Roy

• Accomplishments

-Increase in attendance numbers

- Decrease in debt owed

-Employee numbers are elevated

-Improved customer satisfaction with new software system

• Workplace Duties

-Monitor staff performance and address issues.

-Enforce customer service standards and resolved customer problems to uphold quality service.

-Lead staff meetings and create content to discuss

-Train employees on additional job positions to maintain coverage of roles.

-Recruit and hire qualified candidates to fill open positions.

-Leverage leadership skills to identify deficiencies and opportunities to improve policies, procedures and controls.

-Conduct quality, timely performance feedback and performance appraisals.

-Exercise good judgment and decision-making in escalating concerns and resolving issues.

-Perform scheduling, payroll, and employee conduct.

• Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
• Assisted in research projects and presentations such as AIDET and De-Escalation of angry patients
• Organized and maintained documents, files and records.
• Monitored office supplies to replenish needed inventory before depletion.
• Worked with management team to improve workflows and eliminate unnecessary tasks.
• Collaborated with other departmental leaders to establish organizational goals, strategic plans and objectives.

• Accomplishments

-Accomplished manager position after two months

• Workplace Duties

-Delegated daily tasks to team members to optimize group productivity.

-Collaborated with business manager to develop strategies for achieving goals and strengthening employee work ethic

-Directed and led employees, supervising activities to drive productivity and efficiency.

-Assisted the manager in evaluating employee performance and cultivating improvement initiatives.

-Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.

-Assigned work and monitored performance of project personnel.

• Upon taking on full-time role, became assistant manager in four months

• Assisted customers with getting groceries loaded in vehicles.
• Retrieved carts from returns and parking lot.
• Checked prices and pulled product for customers.
• Collected empty carts and returned each to store to minimize loss and damage to store property.
• Participated in available training courses to improve sales skills and product knowledge.
• Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
• Prevented store losses using awareness, attention to detail and integrity.