Camille Sanchez
Summary
Known for reliability, adaptability, and effective communication, with a strong ability to collaborate within a team. Skilled in customer service, administrative support, and office management software, with a focus on enhancing efficiency and delivering outstanding service. Detail-oriented administrative professional with a proactive approach to managing office tasks, ensuring efficiency in administrative support and document organization. Always eager to learn and grow in every environment, offering excellent interpersonal, organizational, and administrative skills.
Overview
4
4
years of professional experience
Work History
Front Office Assistant
Orlando Health
10.2023 - 06.2024
- Conducted schedules, confirming patient information and processing according to standard protocol.
- Completed patient check-in and check-out processes by verifying insurance and submitting forms necessary.
- Greeted visitors and customers upon arrival, offered assistance and answered questions.
- Enhanced patient experience by providing helpful information and answering queries with empathy and professionalism.
- Processed payments and informed individuals of further financial responsibility to facilitate timely payments.
- Directed phone inquiries, answered customer questions and scheduled appointments.
- Performed wide-ranging administrative, financial and service-related functions.
Sales Associate
Adidas
12.2022 - 03.2023
- Engaged with customers to effectively build rapport and lasting relationship.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Worked closely with manager to solve problems and handle customer concerns.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Teacher Assistant
Academy For Autism
05.2020 - 01.2022
- Kept students on-task with proactive behavior modification and positive
- Increased student participation with engaging activities and group projects that promoted collaboration and teamwork.
- Organized and guided skills practice, research and memorization tasks for students
- Assisted lead teacher in managing classroom behavior, ensuring a safe and supportive learning environment for all students.
Education
Associates of Arts - General Studies: Nursing
Valencia College
Orlando, FL12.2023
High school Diploma -
Cypress Creek High School
Orlando, FL05.2021
Skills
- Organization
- Spanish Translation
- Flexible and Adaptable
- Professional Phone Etiquette
- Customer Retention
- Dedication
- Active Listening
- Problem-solving skills
Accomplishments
- Assisted in coordinating office operations, improving workflow, and supporting medical staff with administrative tasks.
- Recognized for reliability and strong multitasking abilities in a fast-paced healthcare environment.
- Built strong customer relationships, leading to increased repeat business and positive feedback.
- Assisted in training new hires, improving team efficiency and customer service quality.
Timeline
Front Office Assistant
Orlando Health
10.2023 - 06.2024
Sales Associate
Adidas
12.2022 - 03.2023
Teacher Assistant
Academy For Autism
05.2020 - 01.2022
Associates of Arts - General Studies: Nursing
Valencia College
High school Diploma -
Cypress Creek High School
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