Camille Shocair
Oshkosh,WI
Summary
Dynamic Field Administrator with a proven track record at Vitalis Home Healthcare LLC, excelling in optimizing patient care through effective scheduling and compliance management. Skilled in software utilization and customer service, I implemented process improvements that enhanced response times and client satisfaction, fostering strong relationships and ensuring high-quality care delivery.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Field Administrator / First Aide Clerk/ CNA
Vitalis Home Healthcare LLC
Dallas, TX
05.2022 - 09.2025
- Coordinated scheduling and logistics for field staff to optimize patient care delivery.
- Managed documentation and compliance processes to ensure adherence to healthcare regulations.
- Assisted in onboarding new team members, facilitating training on operational procedures.
- Streamlined communication between field staff and administrative teams to enhance workflow efficiency.
- Maintained accurate records of patient interactions and service deliveries using electronic health systems.
- Implemented process improvements that reduced response times for patient inquiries and requests.
- Supported quality assurance initiatives by conducting regular audits of service documentation.
- Collaborated with multidisciplinary teams to align service strategies with organizational goals.
- Provided essential support during high-stakes situations or emergencies by coordinating resources effectively under pressure.
- Streamlined procurement processes for equipment and materials, reducing lead times and improving project timelines.
- Managed schedules and logistics for field teams, ensuring on-time completion of tasks and optimal resource utilization.
- Maintained open lines of communication with clients, addressing concerns promptly to ensure satisfaction throughout project lifecycles.
- Assisted in the preparation of comprehensive reports for management, facilitating informed strategic planning.
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Provided compassionate companionship and emotional support to clients in home settings.
- Administered medications according to prescriptions, ensuring compliance with safety standards.
- Trained new aides on procedures and best practices for client care and safety protocols.
- Developed strong relationships with clients and families, fostering trust and open communication about care needs.
- Offered caring companionship and emotional support.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Delivered high-quality care to Type patients in hospital facility.
Accountant
24 Hr. Acquisition Services Inc
Delaware City, DE & Dallas Texas
02.2023 - 09.2025
- Prepared and maintained accurate financial statements in compliance with accounting standards.
- Assisted in budget preparation, tracking expenditures against forecasted amounts.
- Utilized accounting software to streamline data entry and reporting processes.
- Conducted regular reconciliations of bank statements and general ledgers for accuracy.
- Led year-end audit preparations, coordinating with external auditors for seamless reviews.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Detected and corrected mistakes early on and implemented systems to avoid recurring issues.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
- Achieved compliance with all tax regulations by staying updated on changes and conducting thorough reviews of financial operations.
- Trained new employees on accounting principles and company procedures.
- Used accounting software to issue tax returns and prepare consolidated reports.
- Found tax solutions to complicated tax issues or errors from incorrect tax filings.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Identified significant tax savings opportunities by conducting in-depth research on applicable deductions and credits.
- Prepared and filed tax forms to meet needs of customers.
- Used advanced software to prepare documents, reports, and presentations.
- Gathered financial information, prepared documents, and closed books.
- Handled day-to-day accounting processes to drive financial accuracy.
Field Administrator / First Aide Clerk / CNA
Abrams Home Healthcare LLC
Dallas, TX
01.2021 - 09.2025
- Coordinated patient scheduling and managed caregiver assignments to optimize service delivery.
- Assisted in maintaining accurate patient records using electronic health record systems.
- Supported billing processes by verifying insurance information and documenting services rendered.
- Communicated effectively with healthcare professionals to resolve patient care issues promptly.
Field Administrator / First Aide Clerk / CNA
Eclipse Healthcare Service
Mesquite, TX
04.2024 - 06.2025
- Communicated effectively with healthcare professionals to resolve patient care issues promptly.
- Established strong relationships with vendors leading to better negotiations saving the company money.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Maintained clean and organized workspaces, adhering to health regulations.
- Offered caring companionship and emotional support.
- Aided in maintaining a clean living environment, performing housekeeping tasks such as laundry, dishwashing, and tidying up spaces.
- Ensured proper nutrition for patients by preparing and serving meals according to dietary requirements.
- Coordinated and scheduled meetings and appointments.
- Monitored vital signs and reported changes to healthcare team.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
Education
Bachelor Of Accounting - Business Management
Dallas College
Dallas, Texas, TXMaster Of Business - Business Administration And Management
American InterContinental University
Schaumburg, IL06.2015
Masters Degree - Business Administration
Wayne State University
Detroit, MI12.2006
Skills
- Software knowledge
- Customer service
- Problem-solving
- Time management
Accomplishments
- Developed advanced knowledge and expertise in [specific subject area]".
- Gained significant research skills, including problem identification and solution development".
- Identified and solved a complex problem through advanced research and analysis".
- Led a group project to completion, improving [a specific outcome]".
- Developed a new procedure or system that led to improved efficiency".
- Received an academic award for [specific achievement]".
- Earned an advanced professional certification".
- Built a professional network through coursework, projects, and university-affiliated events".
Certification
• Made it to the Dean’s List
Loyalty, Honesty, Integrity
- Being truthful, open, and transparent in all professional dealings.
- I am truthful about my skills and experience without exaggeration. I can assure you that I can be trusted with confidential information and will be accountable for my actions.
- I am committed to the company's goals and values.
- I am a dedicated employee who is reliable and committed to the success of the organization.
- I have quality of being honest and having strong moral principles; doing the right thing even when no one is watching.
- I will build trust with colleagues and managers, maintain a positive work environment, and uphold ethical standards.
Timeline
Field Administrator / First Aide Clerk / CNA
Eclipse Healthcare Service
04.2024 - 06.2025
Accountant
24 Hr. Acquisition Services Inc
02.2023 - 09.2025
Field Administrator / First Aide Clerk/ CNA
Vitalis Home Healthcare LLC
05.2022 - 09.2025
Field Administrator / First Aide Clerk / CNA
Abrams Home Healthcare LLC
01.2021 - 09.2025
Bachelor Of Accounting - Business Management
Dallas College
Master Of Business - Business Administration And Management
American InterContinental University
Masters Degree - Business Administration
Wayne State University