Camille Soto
Medical Receptionist / PA
The Bronx
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing inventory, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
1
1
Certification
2
2
Languages
Work History
Receptionist/PA
InfraRed Capital Partners (US) LLC
09.2024 - 11.2025
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Managed multiple tasks and met time-sensitive deadlines.
- Confirmed appointments, communicated with clients, and updated client records.
- Managed front desk operations, providing exceptional customer service to clients and visitors.
- Coordinated scheduling, managing calendars for virtual/in-person meetings for team members, while optimizing workflow efficiency.
- Handled incoming calls and inquiries, directing them to appropriate personnel promptly.
- Maintained office supplies inventory, ensuring availability and timely reordering.
- Processed mail and packages, facilitating effective communication within the office.
- Assisted with onboarding new employees, enhancing their initial experience and integration.
- Developed and maintained filing systems, improving document retrieval and organization.
- Supported event planning and execution, contributing to positive team engagement activities.
- Maintained confidentiality of information regarding clients and company.
Patient Care Assistant
Ambulatory Surgery Center Of Greater New York
10.2021 - 01.2024
- Assisted in front desk reception tasks for checking in incoming surgery patients, insurance eligibility, answering high-volume phone calls, and assisting with transportation for patients after surgery.
- Assisted in patient monitoring and vital sign documentation during pre-operative and post-operative phases.
- Maintained sterile environments by adhering to infection control protocols and procedures.
- Supported surgical teams by preparing instruments and ensuring availability for procedures.
- Educated patients on post-operative care and recovery procedures to enhance understanding.
- Collaborated with nursing staff to streamline patient flow and enhance overall efficiency.
- Mentored new staff on best practices and protocols for patient care and assistance.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted as Unit Clerk for post operative eye surgery billing and coding.
- Assisted with ordering, confirming with nurses/surgeons, and organizing lens implants for cataract surgery.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Documented patient information and care activities in electronic health record.
- Maintained clean and safe environment to promote patient/staff safety and comfort.
Front Desk Receptionist/Optical Assistant
Fromer Eye Centers (Permantely Closed)
03.2021 - 09.2021
- Streamlined appointment scheduling process, answering high-volume phone calls and improving patient flow and reducing waiting times.
- Processed insurance eligibility, ensuring accurate submission and timely reimbursement.
- Ensured accurate documentation of patient information in electronic health records for appropriate record keeping.
- Exhibited flexibility in adapting to changes in schedules or assigned duties while maintaining professionalism.
- Assisted patients with eyewear selection and fittings, ensuring optimal comfort and style.
- Managed inventory of optical products, maintaining accurate stock levels and organization.
- Supported optometrists during eye examinations, preparing patients and necessary equipment.
- Managed eyewear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
- Maintained a clean and organized optical dispensary, ensuring a positive customer experience.
- Provided excellent customer service by addressing inquiries and resolving issues promptly, promoting customer loyalty.
Education
Associate of Arts - Culinary Arts & Hospitality Management
Monroe College
New Rochelle, NY06-2018
Skills
Patient care and monitoring
Multitasking
Scheduling
Adult and Pediatric CPR/AED certification
Patient services
Billing and Coding
Usage of Microsoft Excel, Outlook, Office, and Word
EMR System usage
Insurance eligibility
Certification
Adult and Pediatrics CPR/AED Certification
Timeline
Adult and Pediatrics CPR/AED Certification
07-2025
Receptionist/PA
InfraRed Capital Partners (US) LLC
09.2024 - 11.2025
Patient Care Assistant
Ambulatory Surgery Center Of Greater New York
10.2021 - 01.2024
Front Desk Receptionist/Optical Assistant
Fromer Eye Centers (Permantely Closed)
03.2021 - 09.2021
Associate of Arts - Culinary Arts & Hospitality Management
Monroe College