Summary
Overview
Work History
Education
Skills
Timeline
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Camille Turner

Florence,KY

Summary

Accomplished QA Manager with a proven track record at Gate Gourmet, enhancing product quality and customer satisfaction through innovative testing strategies and effective team leadership. Skilled in food safety and operations management, I excel in mentoring teams and streamlining processes, significantly improving efficiency and product standards. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Overview

26
26
years of professional experience

Work History

QA Manager

Klosterman Bakery
08.2022 - 03.2024
  • Increased customer satisfaction with products by ensuring consistent quality across all platforms and devices.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Promoted continuous learning within the QA department through regular workshops and trainings focused on evolving industry best practices.
  • Conducted root cause analysis on recurring defects, implementing corrective measures to prevent future occurrences.
  • Performed root cause analysis to identify and resolve quality issues and defects.
  • Monitored staff organization and suggested improvements to daily functionality.

QA Manager / Spec, Ops Make and Pack

Gate Gourmet
03.1998 - 08.2022
  • Optimized test case coverage by identifying gaps in existing test plans and devising new strategies for comprehensive testing.
  • Streamlined bug reporting process, expediting resolution times for critical issues.
  • Implemented risk-based testing strategies that prioritized high-risk scenarios, enabling efficient use of resources during tight deadlines.
  • Mentored junior team members, providing guidance and support to help them excel in their roles and contribute effectively to the organization.
  • Managed cross-functional teams to ensure seamless coordination between QA, development, and support departments.
  • Maintained a high standard of product performance by conducting thorough regression testing on each release.
  • Oversaw vendor relationships to ensure adherence to quality standards during outsourced projects or collaborations.
  • Ensured compliance with industry best practices by staying abreast of emerging trends in quality assurance management.
  • Developed and implemented comprehensive quality assurance plans to monitor product quality and adherence to regulatory standards.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Created and maintained quality management systems to align with industry standards.
  • Inspected products and worker progress throughout production.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Assured consistent quality of production by implementing and enforcing automated practice systems.
  • Tracked quality issues with external customers, suppliers, and internal plant operations.

Education

GED -

Beckfield College
Florence, KY
05.2021

Skills

  • Proficient in Food Safety Sanitation, and Food Preparation
  • Leadership Skills
  • Communication
  • Training and Mentoring Abilities
  • Quality assurance background
  • Operations Management

Timeline

QA Manager

Klosterman Bakery
08.2022 - 03.2024

QA Manager / Spec, Ops Make and Pack

Gate Gourmet
03.1998 - 08.2022

GED -

Beckfield College

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Camille Turner