Camille Williamson
Cañon City
Summary
Enthusiastic Parts Sales professional specializing in training and employee development. Motivational and encouraging leader with eight years background building productive and cohesive sales and service teams. Accomplished at achieving highest per-day sales averages by upselling orders and suggesting regular and advanced maintenance. Multitasks to provide individualized service to customers in demanding and high-volume settings.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
20
20
years of professional experience
Work History
Auto Parts Specialist
Laudick, Delta, and Rock Auto Parts - NAPA
12.2018 - Current
- Developed a loyal customer base by consistently delivering exceptional service and support during every interaction.
- Track parts use and charged items to customer accounts for billing.
- Issued parts to technicians to complete customers' repairs.
- Received and restocked product, keeping sales floor shelves full and ready for customers' purchases.
- Serve customers in-store and by telephone to answer questions and place orders.
- Build custom battery cables, air conditioning lines, as well as hydraulic lines.
- Tracked parts use and charged items to customer accounts for billing.
- Served customers in-store and by telephone to answer questions and place orders.
- Increased customer satisfaction by providing accurate and timely information on auto parts compatibility and specifications.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Maintained clean and neat parts counter and sales floor.
- Handled all customer service issues quickly to maintain high satisfaction levels.
- Examined returned parts for defects and exchanged defective parts or refunded money.
Resort Operations Manager
Rockey River Resort
04.2014 - 10.2019
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Interacted well with customers to build connections and nurture relationships.
- Ensured responsibility of keeping high standards of cleanliness through out the resort. Cleanliness and order of cabins, shower house, and grounds.
Office Assistant
Gunnison Real Estate and Rentals
02.2012 - 08.2014
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Performed background checks of individuals professional, personal, and criminal history to asses their suitability for eligibility as a resident.
- Received and processed rental payments.
Patriot Missile Operator and Maintainer
US Army
06.2005 - 12.2011
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Trained new Soldiers on equipment of operations.
- Team leader and operator of missile reload operations.
- Squad leader.
- Worked outside in all weather conditions.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Conducted preventative maintenance on equipment to reduce repair costs.
- Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
- Implemented new safety protocols, significantly reducing workplace accidents and promoting safer working environment.
Education
Phycology And Sociology
Western State University
GunnisonMontezuma Cortez High School
Cortez, CO05-2005
Skills
- Product recommendations
- Parts identification
- Ordering parts
- Customer service
- Invoice processing
- Training
- Order fulfillment
- Teamwork
- Attention to detail
- Organizational skills
- Active listening
- Customer interaction
Timeline
Auto Parts Specialist
Laudick, Delta, and Rock Auto Parts - NAPA
12.2018 - Current
Resort Operations Manager
Rockey River Resort
04.2014 - 10.2019
Office Assistant
Gunnison Real Estate and Rentals
02.2012 - 08.2014
Patriot Missile Operator and Maintainer
US Army
06.2005 - 12.2011
Phycology And Sociology
Western State University
Montezuma Cortez High School
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