Camille B. Dela Victoria
Chicago,IL
Summary
Operations and executive support leader with 10+ years of experience partnering with senior executives across startups, professional services, and healthcare. Recognized for building scalable systems, improving cross-functional execution, and acting as a strategic right hand to leadership through calendar management, stakeholder communication, process design, and operational rigor.
Overview
16
16
years of professional experience
Work History
Operations Manager / Chief of Staff
Sterling Road
San Francisco, California (Remote)
04.2021 - Current
- Serve as a strategic partner to the Managing Partner, translating priorities into weekly execution plans, meeting agendas, and follow-through systems.
- Own leadership operations: planning cycles, reminders, decision logs, and tracking key initiatives from intake to completion.
- Drive cross-functional alignment by coordinating with internal teams and external partners to unblock work and ensure deadlines are met.
- Create and maintain operating rhythms (weekly check-ins, updates, action registers) to improve clarity, accountability, and throughput.
- Manage high-priority communications and stakeholder relationships; triage inbound requests and ensure timely, accurate responses.
- Build and document standard operating procedures to improve consistency and reduce errors across recurring workflows.
- Maintain company operational infrastructure (jobs board, mailing system, social channels), ensuring accuracy and brand consistency.
- Update website and resources; publish blog and resource-page edits and perform Webflow design/maintenance as needed.
- Coordinate complex scheduling, personal appointments, and travel itineraries; anticipate conflicts and protect focus time.
Business Services Professional
University Of Colorado Anschutz Medical Campus
Denver, Colorado (Remote)
05.2021 - 01.2026
- Manage calendar and scheduling for the Vice Chair of Finance and Administration; coordinate meetings across stakeholders and time zones.
- Ensure meeting accuracy by confirming details, materials, and updates; manage changes with minimal disruption.
- Handle administrative support and general email inquiries with professionalism and discretion.
- Liaise with emergency medicine physicians, department heads, and external organizations to support smooth coordination.
Administrative Assistant
Breast Cancer Cryo
Phoenix, Arizona (Remote)
06.2021 - 06.2023
- Streamlined office procedures through effective collaboration with team members.
- Maintained accurate filing systems and organized administrative records efficiently.
- Managed incoming correspondence, ensuring timely responses to all inquiries.
- Provided comprehensive administrative support to executive team, including scheduling and calendar management.
Executive Assistant to the Chief Executive Officer
UNISON
San Francisco, California (Remote)
06.2021 - 03.2023
- Provide executive-level calendar management for the CEO, including complex scheduling, priorities, and personal obligations.
- Prepare and submit weekly expense reports; reconcile inaccurate or invalid expenses and maintain clean records.
- Support Chief of Staff with administrative coordination, tracking deliverables and assisting on special projects.
- Communicate with executives and internal partners to support alignment and timely information
Virtual Executive Assistant
Zirtual
Powell, Ohio (Remote)
04.2021 - 05.2022
- Managed calendars and administrative operations for multiple executives and departments.
- Coordinated corporate travel and event itineraries, ensuring accuracy and contingency planning.
- Implemented process improvements to reduce costs and enhance operational efficiency.
- Reviewed, prioritized mail and requests, drafting correspondence to maintain executive responsiveness.
Treatment and Financial Coordinator
Kerzner Orthodontics
Skokie, Illinois
02.2016 - 02.2021
- Managed patient scheduling and reminders using Outlook and Sesame Ortho communications.
- Supported online reputation and responsiveness by coordinating social media activity (Facebook/Yelp), and daily replies/posts.
- Submitted insurance claims and pre-determination requests; troubleshot issues to resolution.
- Explained billing, treatment, and scheduling clearly by phone and in person; improved patient understanding of insurance benefits.
- Oversaw financial reporting, AP/AR, asset coordination, budgets, and account management; ensured accurate documentation.
Admnistrative Assistant
Life Home Health Care
Skokie, Illinois
01.2011 - 04.2015
- Managed high-volume client inquiries, ensuring timely resolution and empathetic support.
- Tracked hospitalizations and coordinated information sharing with nurse case managers.
- Prepared lab requisitions, organized results, and ensured accurate documentation routing.
- Reported project status and performance updates to align internal and external stakeholders.
Admnistrative Assistant
Roque-ponton Medical Group, S.c
Chicago, Illinois
10.2009 - 01.2011
- Optimized office supply organization to enhance operational efficiency.
- Safeguarded sensitive patient data in all communications with unwavering confidentiality.
- Welcomed visitors professionally, addressing inquiries and guiding them to relevant personnel.
- Managed physician schedules, ensuring precise medical documentation and lab record maintenance.
- Developed monthly income reporting systems and tracked medical supply inventories diligently.
- Compiled expenditure and statistical data to support informed leadership decisions.
- Coordinated domestic and international travel logistics with meticulous attention to payment accuracy.
Education
Associate of Science - Science
Oakton Community College
Des Plaines, IL03-2010
Skills
- Executive and Team Support
- Chief of Staff Functions
- Project and Program Coordination
- Stakeholder Management
- Process Design (SOPs)
- Calendar and Travel Logistics
- Events Management
- Vendor Management
- Expense Reporting
- Website and Content Operations (Webflow)
Tools: Microsoft Office and Outlook, Google Workspace, Calendly, Trello, Airtable
Languages
English
Native/ Bilingual
Tagalog
Native/ Bilingual
Bisaya
Native/ Bilingual
Timeline
Administrative Assistant
Breast Cancer Cryo
06.2021 - 06.2023
Executive Assistant to the Chief Executive Officer
UNISON
06.2021 - 03.2023
Business Services Professional
University Of Colorado Anschutz Medical Campus
05.2021 - 01.2026
Operations Manager / Chief of Staff
Sterling Road
04.2021 - Current
Virtual Executive Assistant
Zirtual
04.2021 - 05.2022
Treatment and Financial Coordinator
Kerzner Orthodontics
02.2016 - 02.2021
Admnistrative Assistant
Life Home Health Care
01.2011 - 04.2015
Admnistrative Assistant
Roque-ponton Medical Group, S.c
10.2009 - 01.2011
Associate of Science - Science
Oakton Community College