A highly and organized professional experienced Records Associate with comprehensive background in record keeping and information management. Skilled at implementing efficient filing systems, ensuring accuracy of documents, and maintaining confidentiality of sensitive data. Demonstrated ability to streamline operations and improve workflow by digitizing traditional paper-based records. Proven track record in training colleagues on best practices for record management, significantly enhancing overall team productivity.
Detail-oriented Records Clerk with several years of experience working in records and information management. Hands-on experience creating new records, sorting and classifying content and converting documents to other formats. Assists team with other pertinent office and clerical duties.
Overview
18
18
years of professional experience
Work History
Records Support Associate II
Xtreme solutions inc/ APPLE ONE
Washington, DC
07.2023 - Current
Digitally scan and perform image quality control functions for: Client Applications, and other records as identified by Records Services.
Work with the Department's Resource Management Office on the repatriation loan debt program and enter various client holds into the Department's Lookout system.
Communicate with the Department of Health and Human Services (DHHS) regarding client holds for child support owed.
Identify the proper type of record filing system to file or process incoming records. These files include issued any non-issued client applications, Reports of Birth, Reports of Death, various types of files, including correspondence files, and a wide variety of miscellaneous documents that are turned in to the Division annually. This determination has a significant impact on the Divisions' ability to locate and retrieve client records.Performs quality control functions, facilitates the integration of data into Client databases, and ensures record integrity.
Review and correct discrepancies in multiple document records, review and correct errors in database processing systems records.
Monitor the production and transfer of data files and records pertaining to client activity submitted by domestic client Agencies and Centers, as well as any facilities abroad to HQ in order to ensure proper adherence to established procedures and protocols.
Reconcile any processing errors or deficiencies identified in the data submissions or in upload to the databases.
Assist in the issuance of certified copies of certain reports and certificates
Prepare files for retention, disposition, and retrieval purposes.
Operate Client Services electronic database systems to process, search, track, retrieve, reconcile, update and modify Client Directorate records.
Perform routine and complex searches using a variety of electronic data systems and other manual filing systems. For records not available within Client Services data systems, coordinates the daily requests and responses to/from the WNRC.
Unarmed Security Officer
Securitas Security Services
Arlington, va
04.2023 - Current
Assisted all entering guests and tenants with all concerns regarding safety and property
Monitor all guest parking spaces
Complete daily checkpoint foot patrols
Armed Security Officer
Allied Universal Security
Alexandria, Va
06.2020 - Current
Monitored building lobby area
Greeted all entering and exiting guest and employees
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Issued security badges and visitor passes to all guests
Checked passes and credentials of persons seeking to enter the property
Continuously monitored security cameras and fire, building and alarm systems
Property Manager
Public Storage
Rockville, Md
11.2018 - 08.2020
Open and closed store which included counting cash drawers and making deposits
Answer all customers questions and address all problems and complaints in person or via phone
I ran auctions and took payments as well
Unarmed Special Police Officer
Admiral Security Services
Bethesda, MD
02.2014 - 04.2019
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Issued security badges and visitor passes to all guests
Checked passes and credentials of persons seeking to enter the property
Inspected parking lot to verify that vehicles were properly parked and displayed parking permits
Continuously monitored security cameras and fire, building and alarm systems
Unarmed Security Officer (Virginia)
Code 3 Security Services
Hyattsville, MD
06.2016 - 02.2017
Company Overview: Code 3 Security & Protection Services
Monitored building lobby area
Greeted all entering and exiting guests and employees
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Issued security badges and visitor passes to all guests
Checked passes and credentials of persons seeking to enter the property
Continuously monitored security cameras and fire, building and alarm systems
Code 3 Security & Protection Services
Unarmed Special Police Officer
G4S Secure Solutions
Arlington, VA
04.2012 - 02.2014
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Reported all incidents, accidents and medical emergencies to law enforcement
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
Investigated calls and complaints involving fire, theft, accident and hazard reports
Checked passes and credentials of persons seeking to enter the property
Inspected parking lot to verify that vehicles were properly parked and displayed parking permits
Continuously monitored security cameras and fire, building and alarm systems
Performed thorough X-ray screenings
Unarmed Security Officer
U. S. Security Associates
Falls Church, VA
01.2011 - 04.2012
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Checked passes and credentials of persons seeking to enter the property
Inspected parking lot to verify that vehicles were properly parked and displayed parking permits
Continuously monitored security cameras and fire, building and alarm systems
Performed thorough X-ray screenings
Unarmed Security Officer
Securitas Security Services
Washington, DC
05.2007 - 01.2011
Patrolled the facility and served as a general security presence and visible deterrent to crime and rule infractions
Reported all incidents, accidents and medical emergencies to law enforcement
Answered alarms and investigated disturbances
Patrolled industrial and commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows and gates
Issued security badges and visitor passes to all guests
Checked passes and credentials of persons seeking to enter the property
Inspected parking lot to verify that vehicles were properly parked and displayed parking permits
Continuously monitored security cameras and fire, building and alarm systems
Education
High School Diploma -
SUITLAND SENIOR HIGH SCHOOL
05.2006
Skills
Good observation skills
Typing 40 words per minute
Computer literate
MS Office
Excel
Outlook
Visitor management systems
Monitoring information feeds
Customer service
Time-management
Organizational skills
Effective communication
Event management
Professional attitude
Friendly personality
Smart appearance
Excellent memory
Background check
Drug test
References
Jermar Smith, Unarmed Special Police Officer, Admiral Security Services, (202)290-7833