Professional Driver offering over four years of experience completing daily tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Overview
11
11
years of professional experience
Work History
Valet Agent
Venetian/Palazzo Resort Las Vegas
Las Vegas, NV
08.2022 - Current
Properly present The Venetian Resort to arriving guest by welcoming them to our property.
Maintaining complete knowledge and comply with company policy, procedures, and standards.
Anticipating all guests needs and respond promptly to all their requests.
Greeted guests and answered questions about valet service, directions and local attractions. Issued tickets and collected parking fees from individuals.
Parked and retrieved guest vehicles quickly to avoid long wait times.
Properly secure keys into the designated lock boxes.
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Valet Runner
The Mirage Hotel and Casino
Las Vegas, NV
07.2021 - Current
Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.
Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
Parked and retrieved guest vehicles quickly to avoid long wait times.
Drove vehicles to parking area, secured vehicles and returned tag and keys to key booth.
Notated damages to vehicles to reduce exposure to risk and lawsuits.
Resolved customer issues to maintain high standards of customer satisfaction.
Greeted guests and answered questions about valet service, directions and local attractions.
Valet Parking Attendant
Palms Casino and Resort
Las Vegas, NV
04.2022 - 07.2022
Managed parking and traffic control to facilitate vehicle flow in assigned area.
Promoted efficient parking operations by providing instruction to customers and issuing numbered tags.
Filed guest's keys and tickets systematically, efficiently pinpointed vehicle locations, retrieved guest's vehicles quickly and offered directions to next destination.
Inspected each vehicle for damage, dents or marks before taking possession, recorded findings on claim ticket and meticulously cared for vehicle to protect from damage.
Greeted visitors with care and compassion and expressed empathy and patience for anxious, potentially disruptive and upset patrons.
Rideshare Driver
Uber
Las Vegas, NV
04.2017 - 03.2020
Followed safety rules to keep clean driving record with no accidents or incidents.
Offered riders information about local attractions and restaurants.
Achieved consistently high customer scores due to exceptional service.
Presented clean and sanitized vehicle to customers for utmost satisfaction.
Received belongings from passengers and safely and securely stowed items and luggage.
Upheld high standards of professionalism and discretion when working with high-value clients.
Cashier
Walgreens
Las Vegas, NV
08.2013 - 05.2014
Assisted with purchases, locating items and signing up for rewards programs.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Verified customer identification for alcohol or tobacco purchases.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Received payments for products and issued receipts.
Education
High School Diploma -
Siena College
Philippines
03.2006
Skills
Vehicle operations
Road regulations knowledge
Customer service
Critical thinking
Time management
Additional Information
Can work in extreme weather and can efficiently operate a manual transmission vehicle.
Timeline
Valet Agent
Venetian/Palazzo Resort Las Vegas
08.2022 - Current
Valet Parking Attendant
Palms Casino and Resort
04.2022 - 07.2022
Valet Runner
The Mirage Hotel and Casino
07.2021 - Current
Rideshare Driver
Uber
04.2017 - 03.2020
Cashier
Walgreens
08.2013 - 05.2014
High School Diploma -
Siena College
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