Summary
Overview
Work History
Education
Skills
Interests
Timeline
AdministrativeAssistant

Camille Madeline Coffin

Levittown,PA

Summary

Detail-oriented and enthusiastic Administrative Assistant with expertise in anticipating professional needs and proactively identifying and resolving problems. Handles multiple projects simultaneously with a high degree of accuracy. Excellent customer service and conflict management skills. Resourceful and experienced, offering expertise in travel coordination and file management.

Overview

17
17
years of professional experience

Work History

Administrative Assistant

Ashton Whyte
04.2022 - 12.2024
  • Managed company phones, email system, and delivered messages to executive as per client project requests.
  • Personally greeted clients and assisted with inquiries, requests, and projects.
  • Promoted a streamlined, positive work environment through effective communication skills and fostering professional relationships between executive and clients.
  • Supported business owner through scheduling meetings, coordinating and managing client appointments, and preparing crucial documents.
  • Collaborated on client projects as assigned by executive.
  • Developed filing system for business and clients historical documents, preserving important company records and improving access to information.
  • Optimized calendar management for executive by scheduling appointments strategically while considering priorities and minimizing conflicts.

Sales Associate

Signet Jewelers
05.2021 - 02.2022
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Solved customer challenges by offering relevant products and services.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.

Executive Administrative Assistant

Accenture
06.2008 - 05.2013
  • Responded to a high volume of phone calls, email inquiries, and service requests for vendor/client special projects.
  • Reviewed incoming communications and identified ‘red flags’ for urgency and/or elevation to executive level for immediate review and action.
  • ·Provided exceptional customer service in order to complete client special projects; strived to resolve issues promptly and professionally
  • Followed client and governance protocol when acquiring hardware and software for departmental needs and special projects.
  • Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Facilitated onboarding and offboarding procedures for incoming contractors and permanent staff; stringently followed all protocols as per security staff.
  • Built and maintained relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Enforced administrative procedure plans and SOP compliance as per client protocols to reduce errors and prevent process delays.
  • Managed inventory levels for office supplies, ordering only as needed, while guaranteeing availability.
  • Managed executive calendars, scheduled meetings and appointments, and coordinated air travel arrangements and overnight accommodations.
  • Organized logistics and prepared professional presentations for executive meetings using PowerPoint or other visual aids as required.
  • Drafted professional correspondence, fostering strong relationships with clients and partners alike.
  • Maintained accurate office files and updated spreadsheets to support executive productivity.
  • Regularly volunteered to assist executive team with special projects of varying degrees of complexity.
  • Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
  • Coordinated Unit annual laddering meetings involving multiple presenters, high number of attendees, location arrangements, and accommodations.
  • Organized events and all accommodations for board of directors, in addition to all other corporate Unit functions.

Education

No Degree - DIGITAL PHOTOGRAPHY

Bucks County Community College
Newtown, PA

No Degree - FILM PHOTOGRAPHY

Bucks County Community College
Newtown, PA

Skills

  • Critical thinker
  • Customer and client relations
  • Dedicated team player
  • Meticulous attention to detail
  • Prioritization and Workflow optimization
  • Professional and mature
  • Strong problem solver
  • Verbal communication
  • Willing to learn new tools and skillsets
  • Computer proficiency
  • G-Suite
  • Microsoft Office Suite

Interests

  • I have a passion for photography and editing photos
  • Music
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Creative Writing
  • Interior Design

Timeline

Administrative Assistant

Ashton Whyte
04.2022 - 12.2024

Sales Associate

Signet Jewelers
05.2021 - 02.2022

Executive Administrative Assistant

Accenture
06.2008 - 05.2013

No Degree - DIGITAL PHOTOGRAPHY

Bucks County Community College

No Degree - FILM PHOTOGRAPHY

Bucks County Community College
Camille Madeline Coffin