Camille P. Stamatakos
Justin,TX
Summary
With 20 years in the United States Air Force, and coming from a senior corporate operations background, I intentionally transitioned into a more people-centered path and seeking a role grounded in teamwork, service, and daily client engagement. I would sincerely appreciate your consideration and would welcome the opportunity to contribute my experience, reliability, and collaborative spirit as a valued member of your team.
Thank you
Camille
Overview
28
28
years of professional experience
Work History
Regional Operations Manager
InterSolutions
08.2022 - 05.2025
- Developed guidelines, questionnaires and processes for assessing, interviewing, and onboarding phases.
- Developed and implemented onboarding and orientation programs for new employees.
- Led cross-functional teams in pursuing process improvement projects, resulting in increased productivity across departments.
- Enhanced customer satisfaction through effective communication and problem-solving strategies.
- Streamlined regional operations by implementing efficient processes and procedures.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Led weekly meetings with regional staff to review progress, address challenges and drive timely task completion.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Monitored and analyzed performance data, identifying areas of improvement and developing corrective action plans.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented Regional sales strategies, increasing revenue, and effectively targeting new markets.
- Managed budgets and financial reporting for the region, providing accurate forecasts and identifying areas for potential savings.
- Managed daily operational accounting functions for a large multinational corporation.
- Oversaw accounts payable and receivable processes to ensure timely payment processing.
- Developed and maintained financial reporting systems for operational efficiency.
Guest Educator
Northwest Independent School District
01.2021 - 06.2022
- Adhering to the curriculum and lesson plans assigned by the regular teacher
- Complying with all school regulations and policies at all times -Taking attendance and documenting daily notes
- Ensuring the classroom and work stations are kept clean and orderly -Overseeing the normal classroom rhythms and activities
Medical Squadron, Patient Administration Superintendent
United States Air Force
10.2013 - 01.2017
- Conducted regular site inspections to ensure compliance with industry regulations and standards.
- Developed comprehensive budgets and schedules to achieve timely project completion.
- Championed continuous account collections improvement initiatives, introducing methodologies to enhance productivity.
- Executed thorough audits of departmental practices, ensuring adherence to accreditation standards.
- Evaluated program effectiveness through quantitative metrics, guiding curriculum enhancements.
- Created standardized procedures for consistent policy application across departments.
TRICARE, Patient Administration Flight Chief
United States Air Force
10.2011 - 09.2013
- Streamlined flight department operations through effective personnel and resource management.
- Reduced costs through strategic budget management and resource allocation.
- Led cross-functional teams to resolve complex technical issues, enhancing system reliability.
- Implemented efficient record-keeping systems to optimize medical administration processes.
- Maintained confidentiality of sensitive patient information in compliance with HIPAA guidelines.
Referral Management Center Coordinator and TRICARE Flight Chief
United States Air Force
01.2008 - 08.2011
- Ensured compliance with local regulations and requirements pertaining to licensing or permits related to facility use or programming.
- Facilitated regular staff meetings where progress updates were shared among team members.
- Assisted in the creation of marketing materials to promote center programs, resulting in increased community awareness and engagement.
- Managed event logistics, ensuring smooth operations and successful outcomes for all center activities.
- Ensured compliance with healthcare regulations by accurately documenting all referral activities and maintaining up-to-date knowledge on industry standards.
- Coordinated seamless transitions between primary care providers and specialists by sharing relevant medical information promptly and securely.
- Utilized electronic health record systems to track patient progress, facilitating effective follow-up care.
- Communicated effectively with medical professionals at various levels within the organization to provide accurate information regarding patient needs and preferences during specialty consultations.
- Collaborated with providers to develop tailored care plans, optimizing patient outcomes.
- Reduced wait times by prioritizing urgent referrals and coordinating appointments with appropriate specialists promptly.
- Maintained comprehensive records of referrals, allowing for seamless communication between primary care physicians and specialists.
- Managed a high volume of referrals daily while consistently meeting deadlines for processing requests and scheduling appointments.
- Supported administrative staff in handling insurance authorizations, minimizing financial barriers to access specialty care.
- Utilized advanced knowledge of medical terminology and coding practices to accurately process patient information, ultimately enhancing the overall quality of care provided.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Personnel and Administration Flight Chief
United States Air Force, Grand Forks Air Force Base
06.2006 - 06.2008
- Championed employee wellness initiatives, improving job satisfaction and reducing absenteeism.
- Collaborated with executive leadership to align HR initiatives with business goals.
- Analyzed workforce trends to proactively address skill gaps and staffing needs.
- Organized staff orientation programs and training sessions to enhance collaboration.
- Implemented performance reviews and motivational strategies to elevate HR team outcomes.
- Utilized compliance tools and corrective actions to mitigate audit risks.
- Coordinated technical training and personal development classes for staff members.
Health Benefits Advisor
United States Air Force
02.2001 - 05.2006
- Developed comprehensive training materials to educate HR staff on benefits coordination processes and procedures.
- Streamlined the benefits administration process for improved accuracy and time management.
- Maintained accurate records of employee benefit data, preventing errors and discrepancies in coverage.
Health Services Management Apprentice
United States Air Force
04.1997 - 01.2001
- Technical School Training awarded skill level
- Supported training exercises and simulations for operational readiness.
- Maintained accurate records of all apprentice activities including training sessions, assessments and evaluations.
Education
Masters of Health Science -
Trident University
01.2012
Intermediate Executive Skills Course -
San Antonio, TX01.2011
Senior Enlisted Joint Professional Military Education Course -
01.2011
Professional Managers Certificate -
01.2010
Senior Management Course 14 -
01.2010
Bachelors of Science - Health Care Management
TUI University
01.2009
Non-Commissioned Officer Academy -
Air Force
Alabama06.2014
Airman Leadership School
Langley Air Force Base, VA 01.2001
Health Care Management -
Services Management Sheppard Air
TX06.1997
Skills
- DoD Experience
- Regional Sales Management
- Project Management
- Public speaking
- Leadership and Management
- Public Relations
- Team Building
- Lean Sigma
- Budget management
- Contract negotiation
- Customer relationship management
Certifications
06-2013
References
References available upon request.
Timeline
Regional Operations Manager
InterSolutions
08.2022 - 05.2025
Guest Educator
Northwest Independent School District
01.2021 - 06.2022
Medical Squadron, Patient Administration Superintendent
United States Air Force
10.2013 - 01.2017
TRICARE, Patient Administration Flight Chief
United States Air Force
10.2011 - 09.2013
Referral Management Center Coordinator and TRICARE Flight Chief
United States Air Force
01.2008 - 08.2011
Personnel and Administration Flight Chief
United States Air Force, Grand Forks Air Force Base
06.2006 - 06.2008
Health Benefits Advisor
United States Air Force
02.2001 - 05.2006
Health Services Management Apprentice
United States Air Force
04.1997 - 01.2001
Masters of Health Science -
Trident University
Intermediate Executive Skills Course -
Senior Enlisted Joint Professional Military Education Course -
Professional Managers Certificate -
Senior Management Course 14 -
Bachelors of Science - Health Care Management
TUI University
Non-Commissioned Officer Academy -
Air Force
Airman Leadership School
Health Care Management -
Services Management Sheppard Air