Dynamic leader and social media maven with proven expertise in elevating brand presence for Plato's Closet through engaging content creation and customer interaction. Excelled in coaching teams and multitasking, achieving notable customer satisfaction. Skilled in both creative content development and fostering a customer-focused environment.
Team Lead duties:
•Opening store
•Closing store
•Counting registers
•Training
•Customer service
Social Media duties:
•Posting on social media everyday
•Make content for Tiktok, Facebook & Instagram
•Responding to customers via DM
•Editing
•Including staff in social media
•Weekly inspo walls
•Dressing mannequins
Team Lead duties such as training & customer service.
•Collaboration with Princess Polly via social media
•Tiktok video I made for Plato’s Closet reached 24M and counting
Including (2videos) 1M views on our tiktok & a couple 100k, multiple 10k+ tiktoks
•Multiple positive yelp reviews about my customer service
•Plato’s closet social media presence has excelled since I joined the social media.