Camillya Dunham
Mount Vernon
Summary
Dedicated professional with expertise in customer service and teamwork. Proven ability to enhance client engagement and improve well-being through effective communication and problem-solving skills.
Overview
13
13
years of professional experience
Work History
DSP2
YAI Seeing Beyond Disabilities
Tarrytown, NY
09.2023 - Current
- Assisted individuals with daily living activities, promoting independence and quality of life.
- Monitored client progress and communicated changes to healthcare providers effectively.
- Facilitated recreational and social activities, enhancing client engagement and interaction.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
Patient Access Representative
Midhusdon Regional Hospital
Poughkeepsie, NY
11.2020 - 06.2023
- Managed patient registration processes, ensuring accurate data entry and compliance with hospital protocols.
- Maintained high standards of confidentiality and privacy, strictly adhering to HIPAA regulations.
- Greeted and assisted patients with check-in procedures.
- Verified patient insurance eligibility and entered patient information into system.
- Provided excellent customer service to patients and medical staff.
Counselor Aide
Childrens Home of Poughkeepsie
Poughkeepsie, NY
02.2018 - 06.2022
- Supported therapists in implementing individualized treatment plans for youth clients.
- Conducted group activities to promote social skills and emotional development among children.
- Facilitated communication between children, families, and staff to ensure cohesive support.
- Assisted in monitoring behavior and providing real-time feedback to improve client outcomes.
Lead Dietary Aide
Pints of Poughkeepsie
Poughkeepsie, NY
06.2013 - 03.2018
- Supervised daily operations of dietary services, ensuring compliance with health regulations and safety standards.
- Trained and mentored new staff on food preparation techniques and service protocols to enhance team performance.
- Developed and implemented efficient meal planning processes that improved service delivery times.
- Collaborated with nutritional specialists to create balanced menus catering to diverse dietary needs.
- Monitored inventory levels of food supplies, ensuring timely ordering and reducing waste through effective management practices.
Education
High School Diploma -
Mount Vernon High School
Mount Vernon, NY06-1996
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
Timeline
DSP2
YAI Seeing Beyond Disabilities
09.2023 - Current
Patient Access Representative
Midhusdon Regional Hospital
11.2020 - 06.2023
Counselor Aide
Childrens Home of Poughkeepsie
02.2018 - 06.2022
Lead Dietary Aide
Pints of Poughkeepsie
06.2013 - 03.2018
High School Diploma -
Mount Vernon High School