Camilo Ahumada
Rockville,MD
Summary
Results-driven professional with extensive experience in sales, customer service, and information technology. Proficient in communication, problem-solving, and fostering innovative business ideas. Proven track record of leading high-impact projects and consistently achieving performance goals.
Overview
11
11
years of professional experience
Work History
Sales Associate
Verizon
06.2024 - Current
- Oversee daily inventory counts and maintain accurate stock records
- Manage profit and revenue generation for the location
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Educated staff on organizational mission and goals to help employees achieve success.
Sales Manager
Metro by T-Mobile
08.2021 - 12.2022
- Delivered exceptional service while meeting and exceeding daily sales targets
- Promoted prepaid services and low- to mid-tier phone devices, driving bonus payouts
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Sales Consultant/Operations Specialist
Sprint/T-Mobile
09.2018 - 08.2021
- Ranked as a top sales performer and part of the district’s best-performing store for three consecutive months
- Delivered tailored sales solutions and ensured an outstanding customer experience
- Managed inventory and supported back-office tasks to maintain compliance and operational efficiency
Lead Sales Manager
Best Buy
02.2017 - 02.2018
- Spearheaded efforts to transition a C-Class store to A-Class status by driving team performance and profitability
- Directed staffing, training, and performance evaluations to meet sales goals and enhance customer satisfaction
- Represented the company in regional meetings to promote products and initiatives
Rental Consultant
Avis Rental Cars
10.2016 - 01.2017
- Assisted customers with car rental information and procedures while ensuring efficient fleet management
- Calculated rental charges, processed payments, and resolved customer inquiries
Supervisor
CVS
06.2016 - 10.2016
- Oversaw store operations, including staff management and daily financial reconciliations
- Resolved customer complaints and ensured compliance with company policies
Assistant Store Manager/Technician
RadioShack
10.2014 - 06.2016
- Conducted training and evaluations to boost team performance and sales effectiveness
- Diagnosed and repaired hardware/software issues for phones and tablets, improving service offerings
- Developed pricing strategies and monitored customer preferences to optimize sales
Sales Consultant
RadioShack
04.2014 - 10.2014
- Delivered personalized product recommendations and ensured customer satisfaction
- Managed merchandising and security risk assessments
Education
Associate of Science - Cybersecurity & Network Wireless Technology
Montgomery College
05.2019
Skills
- Bilingual (English/Spanish)
- System Development Life Cycle (SDLC)
- Wireshark and Splunk Proficiency
- Business and Network Analysis
- Quality Assurance (PDCA, UAT, Test Scripts)
- Agile Methodologies
- Cloud Computing
- Microsoft Office Suite
- Customer Service & Public Speaking
- Telecommunications & Networking
- Hardware/Software Troubleshooting
- Time Management
- Project Management
Certifications & Awards
- CompTIA Security+, COMP001021700812, WVDS10PM8KF1Q2WQ, http://verify.CompTIA.org
- C-TECH NCS Fiber Optic-Based Systems Certified
- C-TECH NCS Copper-Based Systems Certified, 12/01/18
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
Verizon
06.2024 - Current
Sales Manager
Metro by T-Mobile
08.2021 - 12.2022
Sales Consultant/Operations Specialist
Sprint/T-Mobile
09.2018 - 08.2021
Lead Sales Manager
Best Buy
02.2017 - 02.2018
Rental Consultant
Avis Rental Cars
10.2016 - 01.2017
Supervisor
CVS
06.2016 - 10.2016
Assistant Store Manager/Technician
RadioShack
10.2014 - 06.2016
Sales Consultant
RadioShack
04.2014 - 10.2014
Associate of Science - Cybersecurity & Network Wireless Technology
Montgomery College
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