Camilo Murillo
Houston,TX
Summary
Dynamic and customer-focused professional with extensive experience at Walmart and a proven track record in enhancing customer satisfaction. Skilled in order fulfillment and effective communication, I excel in creating engaging shopping experiences while maintaining organized displays. Committed to delivering high-quality service and optimizing product accessibility for improved sales outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Sells Associate in Grocery
Walmart
04.2024 - Current
- Organized stock shelves to ensure optimal product placement and accessibility.
- Collaborated with team members to maintain clean and safe work areas.
- Monitored expiration dates on perishable goods, ensuring timely rotation of stock.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
Pest Control Technician
Kindred
01.2023 - 07.2023
- Conducted thorough inspections to identify pest infestations and potential entry points.
- Implemented effective treatment plans utilizing environmentally safe pesticides and methods.
- Educated clients on pest prevention techniques and maintenance best practices.
- Maintained accurate records of treatments, customer interactions, and follow-up actions.
- Collaborated with team members to ensure timely service delivery and customer satisfaction.
- Responded promptly to service calls, addressing client concerns with professionalism.
- Monitored ongoing pest control programs to evaluate effectiveness and recommend improvements.
- Applied pesticides to inside and outside of structures utilizing company protocols.
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Educated and advised customers on preventive measures to reduce pest infestations.
- Eliminated pest infestations by accurately identifying pests and applying appropriate treatment methods.
- Educated customers on ways to prevent future pest infestations, fostering a proactive approach to property care.
- Drove to customer residences and places of business to inspect for pests.
- Adhered to most stringent safety procedures when applying chemicals.
- Reduced callbacks by effectively addressing all areas of concern during initial service appointments.
- Navigated challenging properties with ease, identifying potential access points for pests and offering recommendations for structural improvements to prevent future infestations.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Inspected commercial and residential buildings and structures for pest issues.
- Determined most efficient method to get rid of pests depending upon type of bug and degree of infestation.
- Complied with safety guidelines and regulations with during pest control processes.
- Responded to customer inquiries and complaints regarding pest control services and solutions.
- Inspected equipment for proper functionality to effectively facilitate application.
- Applied chemical solutions on building surfaces to eliminate pests.
- Promoted a safe work environment by consistently wearing appropriate personal protective equipment and following safety protocols during treatments.
- Responded to customer phone calls and emails quickly to maximize service and improve retention rates.
- Managed scheduling efficiently, allocating time effectively to accommodate both planned appointments and emergency calls as needed.
- Deployed physical baits, glue boards, and traps to catch and eliminate interior pests.
- Improved client satisfaction by providing thorough inspections and effective solutions for pest control issues.
- Prepared reports and kept detailed records of pest control activities.
- Collaborated closely with sales representatives, providing expert advice on potential services to offer prospective clients during consultations.
Delivery Driver
Domino's Pizza
07.2022 - 01.2023
- Ensured timely deliveries through effective communication with dispatch and customers.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered orders promptly, ensuring customer satisfaction and adherence to quality standards.
- Managed cash transactions accurately, maintaining accountability and minimizing discrepancies.
- Coordinated with kitchen staff to streamline order preparation and delivery processes.
Millwork Sales Specialist
Home Depot
10.2018 - 07.2022
- Assisted customers in selecting millwork products to meet design specifications.
- Provided detailed product knowledge to enhance customer decision-making processes.
- Managed inventory levels, ensuring availability of popular millwork items.
- Analyzed floor layouts for optimal traffic flow, enhancing overall shopping experience for customer.
- License OP- Order Operation to move cabinets doors or anything that's high of reach.
- License Pacer- for receiving to work in the back to get heavy things down.
- License Reach- To get wood lumber in bulks moved and also heavy tile from flooring.
Toys Associate
Walmart
01.2016 - 02.2018
- Assisted customers in locating toys, enhancing shopping experience and customer satisfaction.
- Maintained organized merchandise displays to optimize product visibility and accessibility.
- Collaborated with team members to implement promotional events, increasing customer engagement.
- Advised on inventory management practices to ensure stock levels met demand without overstocking.
Education
Hvac
Houston Trade Training LLC
6420 Richmond Ave. #630, Houston, TX 7705710-2023
South Dade High School
28401 SW 167th Ave, Homestead, FL 3303006-2013
Skills
- Customer service
- Customer engagement
- Customer interaction
- Courteous and professional
- Order fulfillment
Certification
HVAC/ EPA - Certified 02/21/2024
Type 1 - Small Appliances
Type 2 -High Pressure and Very High pressure appliances
Type 3 - Low pressure appliances
Universal - Type 1,2,3
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sells Associate in Grocery
Walmart
04.2024 - Current
Pest Control Technician
Kindred
01.2023 - 07.2023
Delivery Driver
Domino's Pizza
07.2022 - 01.2023
Millwork Sales Specialist
Home Depot
10.2018 - 07.2022
Toys Associate
Walmart
01.2016 - 02.2018
Hvac
Houston Trade Training LLC
South Dade High School
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