Camilo Rendon
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Patient Service Representative /Preceptor
Urgent Care Now
01.2022 - Current
- Check in the patients in a timely manner
- Balanced deposits and credit card payments each day.
- Check and verify insurances and collect co-pays
- Answer any of the patients billing question if applicable
- Answer phones in a timely manner.
- Verified insurance eligibility and coverage for patients.
- Entered patient demographic and insurance data into electronic medical record system.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Trained new staff on filing, phone etiquette and other office duties.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
Customer Service Provider
ResortCom International
08.2018 - 04.2021
- Inputs guest information into various systems, ensuring maximum data integrity and accuracy
- Handles guests in the most courteous and efficient manner while responding to guest inquiries or concerns
- Anticipates guest needs and engages guest to capture all possible up-sell and cross-sell opportunities
- Provides guest experience that meets or exceeds applicable industry rating standards
- Meets quality assurance requirements and other key performance metrics designated by directors
Cashier
Lacey's Place
03.2018 - 08.2018
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Perform work duties of subordinates, such as cleaning and organizing shelves and displays and selling merchandise.
Supervisor
Digiphoto Entertainment Imaging LLC
12.2015 - 02.2018
- Demonstrated use and care for company equipment, including, but not limited to cameras, computers, photo systems
- Acted as trainer and peer coach to new employees
- Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
Education
High school diploma -
Skills
- Skills
- RETAIL SALES (5 years)
- SALES (5 years)
- CONTAMINATION (Less than 1 year)
- Quality Assurance
- Salesforce
- CRM Software
- Customer Service
- Call Center
- CSR
- Payment Collection
- Patient Intakes
- Patient Greeting
- Patient Registration
- Insurance Verification
Languages
Spanish
Native or Bilingual
Timeline
Patient Service Representative /Preceptor
Urgent Care Now
01.2022 - Current
Customer Service Provider
ResortCom International
08.2018 - 04.2021
Cashier
Lacey's Place
03.2018 - 08.2018
Supervisor
Digiphoto Entertainment Imaging LLC
12.2015 - 02.2018
High school diploma -
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