Entrepreneurial individual with experience and solid history of business success.
Built operations from ground up with strategic and scalable approaches.
Well-oriented to quickly identify and capitalize on emerging opportunities.
Outgoing, driven individual who looks to push himself as well as his colleagues to their fullest potential.
Committed business owner, bringing stellar track record in business leadership experience.
Well-educated in managing and improving operations.
Astute and organized individual accustomed to optimizing long-term success and balancing targets with resources.
Results-oriented individual with a passion for continuous learning and innovation.
Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Real Estate Agent
Coldwell Banker
Baltimore , Maryland
01.2023 - Current
Managed real estate transactions from initiation to closing.
Showed residential properties and explained features, value and benefits of available homes.
Managed sales pipeline by actively following up with prospects and hot leads.
Promoted property sales through advertisements, open houses and participation in multiple listing services.
Planned and coordinated open house events to move properties.
Oversaw and negotiated offers for real estate purchases on clients' behalf.
Business Owner
Fresh Aroma Cleaning and Maintenance Services LLC
Baltimore, MD
04.2019 - Current
Established and grew Fresh Aroma Cleaning into a six-figure enterprise, overseeing all aspects of business operations, including sales, marketing, finance, and customer service.
Developed and implemented operational workflows and quality control protocols, resulting in improved service delivery and customer satisfaction.
Negotiated and secured high-value contracts, consistently exceeding quarterly and annual sales targets.
Conducted thorough market research and competitive analysis to identify trends, opportunities, and potential risks.
Crafted strategic business plans and growth strategies based on data-driven insights, aligning business efforts with market demands and economic fluctuations.
Implemented innovative marketing campaigns and promotions that increased brand awareness and market penetration.
Managed financial aspects of the company, such as budgeting, forecasting, and financial reporting.
Operations Manager
Craft Culinary Packaging
Baltimore, MD
05.2022 - 08.2024
Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
Developed and implemented operational procedures to ensure quality standards are met.
Monitored and improved efficiency of processes, team performance, and customer service.
Created detailed reports on the performance of individual departments within operations.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Analyzed data from daily reports to identify trends in production performance metrics.
Addressed customer concerns with suitable solutions.
oversaw end-to-end production processes, ensuring adherence to quality standards and timely delivery of products.
Implemented Lean manufacturing principles and Six Sigma methodologies, which improved production efficiency tremendously and reduced operational costs greatly.
Collaborated with cross-functional teams to streamline workflows and enhance productivity, contributing to significant improvements in production KPIs.
Sales Manager
Jimmy's Famous Meals
Baltimore, MD
01.2018 - 08.2022
Spearheaded the development and implementation of comprehensive sales strategies that resulted in a tremendous increase in annual revenue.
Established and maintained relationships with key accounts.
Conducted market analysis and competitive research to identify emerging trends and opportunities, driving strategic initiatives that enhanced market share.
Identified and developed new markets for products or services.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Provided technical support for customers when needed, answering questions about product features and capabilities.
Bar and Restaurant Manager
Jimmy's Famous Seafood
Baltimore, MD
03.2015 - 07.2022
Stayed updated on mixology trends, bar equipment, and sanitation standards.
Balanced daily registers and generated sales reports.
Managed bar area, cocktail design, menu, handled inventory, regulation compliance, and customer relationships.
Maintained a high level of professionalism while building new, lifetime relationships.
Generate newer and bigger sales for both the bar as well as the overall establishment (restaurant, carryout, bar. etc.)
Create new events with the potential of becoming recurring revenue generators.
Education
High School Diploma -
Calvert Hall High School
Baltimore, MD
05.2016
Skills
Dynamic and results-driven Sales and Production Manager with over 7 years of experience in leading multi-million-dollar organizations
Proven track record in driving revenue growth, optimizing production processes, and fostering strong relationships with key stakeholders
Adept at strategic planning, team leadership, and operational excellence
Committed to continuous improvement and delivering exceptional business outcomes