Work Preference
Overview
Work History
Summary
Education
Skills
Work Availability
Accomplishments
Languages
Timeline
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Open To Work

Camisha Browne

Food Service Worker
Huntsville,AL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Food Service WorkerShift ManagerRetail AssociateCashierSubstitute Teacher, K-5

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid
Location: Huntsville, AL, US
Open to relocation: Yes

Salary Range

$17/hr - $27/hr

Important To Me

Career advancementWork-life balanceFlexible work hoursHealthcare benefitsWork from home optionTeam Building / Company RetreatsPaid sick leave4-day work weekStock Options / Equity / Profit Sharing401k matchPersonal development programsPaid time off

Overview

7
7
years of professional experience
2
2
years of post-secondary education

Work History

Food Service Worker

Aramark
08.2024 - Current
  • Assisted in food preparation and assembly to optimize service operations.
  • Maintained cleanliness of workstations and dining areas, ensuring safety and sanitation compliance.
  • Operated kitchen equipment safely, adhering to established operational guidelines.
  • Collaborated with staff to restock supplies, guaranteeing availability for service demands.
  • Followed food safety protocols, minimizing risks and ensuring regulatory compliance.
  • Adapted swiftly to changing priorities in fast-paced environments while maintaining quality standards.
  • Utilized multitasking skills to manage multiple orders without compromising quality.
  • Supported team members during peak hours, facilitating efficient operations and reducing customer wait times.

Shift Manager

Captain D's Seafood
11.2022 - 06.2024
  • Supervised daily operations to ensure adherence to food safety standards and company policies.
  • Trained new staff on operational procedures, enhancing team performance and service quality.
  • Monitored inventory levels to maintain stock availability and minimize waste in fast-paced environment.
  • Implemented process improvements that streamlined workflow and increased overall efficiency in service delivery.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.

Retail Associate

Sprint Mart
05.2022 - 11.2022
  • Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
  • Maintained clean and organized sales floor, enhancing overall shopping experience for customers.
  • Collaborated with team members to execute promotional displays and product placements effectively.
  • Processed transactions accurately using point-of-sale systems, maintaining cash register integrity.
  • Engaged with customers to build relationships, promoting loyalty programs and enhancing repeat business.
  • Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
  • Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.

Team Lead

Panera Bread
06.2021 - 05.2022
  • Led team in achieving operational goals, ensuring high productivity and efficiency standards.
  • Mentored junior staff, fostering skills development and enhancing team performance.
  • Streamlined workflows by implementing process improvements, increasing overall effectiveness.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Cashier

McAllister's Deli
09.2020 - 06.2021
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
  • Assisted customers with inquiries and resolved issues promptly to enhance satisfaction.
  • Trained new cashiers on operational procedures and customer service standards.
  • Implemented improvements in checkout workflows to minimize wait times during peak hours.
  • Collaborated with team members to maintain a clean and organized workspace.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

Crew Member

Burger King
10.2019 - 03.2020
  • Provided exceptional customer service by efficiently processing orders and maintaining a clean workspace.
  • Collaborated with team members to optimize workflow and enhance overall operational efficiency.
  • Assisted in inventory management by restocking supplies and monitoring product freshness regularly.
  • Implemented process improvements that reduced wait times during peak hours, enhancing customer satisfaction.
  • Maintained equipment cleanliness and functionality to ensure compliance with health regulations.
  • Resolved customer inquiries and complaints promptly, contributing to positive dining experiences.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Stocked shelves to organize aisles in assigned department.
  • Increased customer satisfaction with prompt and accurate order taking.
  • Enhanced customer experiences by quickly addressing and resolving complaints.

Crew Member

Arby's
10.2018 - 01.2019
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Contributed to increased sales by upselling menu items and promoting special offers.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Strengthened workplace safety by promptly identifying potential hazards and taking corrective action.
  • Fostered positive team environment by assisting coworkers during rush periods.
  • Improved order accuracy by closely following preparation guidelines and double-checking orders before serving.
  • Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
  • Streamlined drive-thru operations, significantly reducing wait times for customers.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Prepared salads, soups and sandwiches for customers.

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Education

No Degree - Business Administration

University of The Virgin Islands
St. Croix, U.S. Virgin Islands
08.2003 - 05.2005

Skills

Quick learner

Positive attitude

Multitasking

Customer service

Strong work ethic

Problem-solving

Attention to detail

Positive attitude and energy

Team oriented

Flexible schedule

Productivity and efficiency

Working with diverse people

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

Received my ServSafe certification while working at Captain D's.

Languages

English
Full Professional
Spanish
Elementary

Timeline

Food Service Worker

Aramark
08.2024 - Current

Shift Manager

Captain D's Seafood
11.2022 - 06.2024

Retail Associate

Sprint Mart
05.2022 - 11.2022

Team Lead

Panera Bread
06.2021 - 05.2022

Cashier

McAllister's Deli
09.2020 - 06.2021

Crew Member

Burger King
10.2019 - 03.2020

Crew Member

Arby's
10.2018 - 01.2019

No Degree - Business Administration

University of The Virgin Islands
08.2003 - 05.2005

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