Camisha Coleman
Curtis Bay,US
Summary
Compassionate Case Manager providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
8
8
years of professional experience
Work History
Case Manager
Clinical Solutions
05.2024 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Promoted safe environments for vulnerable populations by reporting suspected abuse or neglect.
- Fostered open lines of communication with clients' families and support networks, involving them in case management as appropriate.
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Conducted thorough assessments of clients' situations, identifying issues, goals, and necessary interventions.
Security Supervisor
Wolf Security
10.2020 - Current
- Provide effective leadership to security personnel, including training, coaching, and performance management.
- Screen vendors and contractors before granting access to restricted areas within the building.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Conduct comprehensive risk assessments to identify potential security threats and vulnerabilities, utilizing proactive intervention strategies to mitigate risks and prevent harm.
- Maintain accurate records of security incidents and investigations, emphasizing attention to detail and the ability to document and report findings effectively.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised a team of 5 security personnel during shift.
Certified Nursing Assistant
Precious Heart Company Care
06.2016 - 12.2020
- Visit patients daily at their homes.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Give patients their prescribed medication.
- Educate patients’ families by providing information on how to look after elderly patients in a home setting.
- Review patient’s restrictions, food allergies, and preferences to ensure clients receive the proper care.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Supported the needs of 15+ residents under long-term care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Education
Bachelor of Social Work - Social Work
Walden University
Minneapolis, MN11.2024
Associate of Arts -
Eastern Gateway Community College
Steubenville, OH12.2022
Skills
- Staff education and training
- Records Management
- Client Advocacy
- Case Management
- MS Office
- Decision-Making
- Documentation proficiency
- Home Visits and Inspections
- Community Resources
- Individualized counseling
- Problem-Solving
Affiliations
- National Association of Social Workers (NASW)
- Phi Theta Kappa Honor Society
Timeline
Case Manager
Clinical Solutions
05.2024 - Current
Security Supervisor
Wolf Security
10.2020 - Current
Certified Nursing Assistant
Precious Heart Company Care
06.2016 - 12.2020
Bachelor of Social Work - Social Work
Walden University
Associate of Arts -
Eastern Gateway Community College
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