Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Camisha Jones

Dolphin ,Va

Summary

Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.

High-performing Store Manager familiar with managing range of personalities to effectively build consensus and achieve operational targets. Experienced with stand-alone stores as well as mall environments. Revitalizes operations and adapts to changing market conditions.

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

11
11
years of professional experience

Work History

Store Manager

Hibbett Sports
South Hill , Va
11.2011 - Current
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Reviewed performance data to monitor and measure productivity, goal progress and activity levels.
  • Scheduled and led weekly store meetings for all employees to discuss sales promotions and new inventory while providing platform for all to voice concerns.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Coached sales associates on product knowledge by using wide variety of training tools.
  • Rotated merchandise and displays to feature new products and promotions.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Rotated stock to achieve optimum appeal and minimize shrinkage.
  • Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
  • Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Protected store from loss or theft by setting and enforcing clear security policies.

Education

Associates In Human Services -

South Side Virginia Community College
Alberta Va
05.2017

Skills

  • Shift Scheduling
  • Supply Ordering
  • Payroll Management
  • Time Management
  • Customer Service
  • Microsoft Outlook
  • Microsoft Internet Explorer
  • Scheduling and Coordinating
  • Employee Scheduling
  • Customer Inquiries
  • Open Enrollment
  • Employee Benefits Laws
  • Customer Service Process Improvement

Timeline

Store Manager

Hibbett Sports
11.2011 - Current

Associates In Human Services -

South Side Virginia Community College
Camisha Jones