Camisha Scott

• Provided personal care services, such as bathing, dressing, and grooming patients in their homes.
• Assisted with ambulation and mobility around the home or outside for medical appointments.
• Performed light housekeeping duties, including laundry, changing bed linens, cleaning bathrooms, and vacuuming.
• Monitored vital signs such as pulse rate, temperature and blood pressure of patients when necessary
• Prepared meals according to prescribed diets for patients in the home setting.
• Assisted clients with shopping needs such as groceries and other errands.
• Kept up-to-date records on all medication administered to clients in accordance with agency policies.
• Reported any unusual incidents or changes in client behavior immediately to supervisor or nurse practitioner.

• 80+ Outbound calls daily
• Schedule outbound callers for Covid vaccine shots.
• Answer questions pertaining to scheduled appointments.
• Answered incoming calls and emails, providing frontline customer support or assistance.

• Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
• Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
• Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
• Inspected cells and conducted random searches of common areas.

• Provided excellent customer service to resolve customer complaints in a timely manner.
• Assisted customers with product selection, ordering, billing, returns, and exchanges.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Customer Service Rep (Intern)

• Assisted in the coordination and distribution of Alumi students.
• Trained new associates on the role and responsibilties
• Answer and direct 40+ calls daily
• Raised over 100,000 in student scholarships
• Closed sales at almost 60% rating 10% higher than the schools average at the time.